Protective Services Officer

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About TI
Texas Instruments Incorporated (TI) is a global semiconductor design and manufacturing company that develops analog ICs and embedded processors. By employing the world's brightest minds, TI creates innovations that shape the future of technology. TI is helping about 100,000 customers transform the future, today. We're committed to building a better future - from the responsible manufacturing of our semiconductors, to caring for our employees, to giving back inside our communities and developing great minds. Put your talent to work with us - change the world, love your job!

A Protective Services Officer is responsible for overseeing physical security operations on an assigned shift for Texas Instruments sites located within the North Texas Region. They office out of the North Campus site located off Interstate 635 and Highway 75.

Texas Instruments is currently hiring for seven positions. All will be cross-trained to cover one another. All positions are on compressed shifts; 6AM-6PM and 6PM-6AM; three days on, four days off; then four days on, three days off:

• Four - Telecommunications Operators in the Security Communications Center (SCC) (Two day shift, two night shift)

• Three - Response Officers in the field (All night shift)

In this role, you'll provide direction and subject matter guidance, while leveraging your training in the areas of security, emergency response, audit, and assessments. The Protective Services Officer must execute strategies that align to corporate growth plans and new technologies to ensure that the security program is working to achieve departmental and company goals.

The person in this position must be able to deliver security support in a dynamic, high tech manufacturing environment which calls for maintaining communications and response capability 24x7.

The ability to response to emergency situations, provide incident command, delegate tasks, write detailed reports, understand and follow established Standard Operating Guidelines, train others, and perform routine maintenance is essential. This position requires operating of a motor vehicle throughout the North Texas Region and extensive walking. The Protective Services Officer will cross-train in other areas of Worldwide Protective Services, including the Security Communication Center and Emergency Services.

The ideal candidate will have a minimum of an Associate's degree with 5 or more years of experience within the security environment, law enforcement field, Fire and Rescue or Military Background. Excellent communication and writing skills along with the ability to train others is desired.

Operational Security Activities

The Protective Services Officer will report to a Protective Services Manager over their assigned area. Their duties will require them to independently act with little direct supervision. They will be responsible for maintaining physical security operations adhering to established standards on their assigned shift. They will be required to have good judgment and effective communication skills as these are essential to work effectively with the other employees, site contractors, Visitors, and the contract Security force. They will perform assigned routine maintenance and effectively report any issues.

Protective Services Officers will follow the policies and procedures that are established to protect TI's people, assets, and property. They must have the ability to quickly make decisions, exercise appropriate discretion, and effectively provide direction to others for significant security and emergency events. These events could include: disturbances in the workplace, police officers being called to the site, HAZMAT spills, Toxic gas leaks, thefts, and property damage.

They may be required to be work past their assigned shift to address or assist with specific security and emergency concerns. They are expected to work with their Protective Services Manager to ensure their decisions are in line with the mission/goals of WW Facilities and Protective Services Organizations.


In addition to the daily security activities, you may be tasked with assisting on a project such as alarm management, Fire Protection, or one of many routine on-going projects. These projects often have a broader impact and may potentially affect all sites in the North Texas Region.

Technical/Interpersonal/Leadership Abilities

This individual will need to have experience or be able to learn various software programs such as Lenel, Genetec, XMatters, Everbridge, SharePoint, FireWorks, Simplex, ENS system, Excel, Word, and PowerPoint. They will need to be adept at preparing presentations and presenting updates of their work during Team Meetings.

Minimum requirements:
• Minimum education - High School or Equivalent
• Minimum of 1 year of experience

• Must possess and maintain the highest ethical standards

• Pass a basic skills test for a telecommunication operator

• Ability to multi-task such as effectively manage multiple phone calls and critical tasks simultaneously

• Competency to remain calm and communicate effectively and professionally, both verbally and written, under frequent, sometimes prolonged, periods of high stress in a busy communications center.

• Must have a flexible schedule and be willing to work all shifts, weekends, and holidays; no schedule is considered permanent. Be available to work relief capacity during other personnel absences.

• Basic knowledge of radio transmission procedures/communications, law enforcement organizations and operations; must be familiar with security, police, fire, and medical and communications terminology.

• Good verbal and written communication skills

• Detail oriented

Preferred qualifications:

• Associate's degree or prior Military/Law Enforcement experience

• 5+ years of experience

• Current or previous Basic Public Safety Telecommunications License or comparable issued by State Law Enforcement.
• Strong verbal and written communication skills
• Ability to work both independently and in teams
• Ability to take over incident command or other roles during emergency events
• Strong time management skills
• Demonstrated ability to build strong, influential relationships

To be considered for this position, please apply.

Successful applicants for this position must be fully vaccinated against COVID-19 as a condition of employment. Vaccine verification will be required on your start date unless an exemption has been approved by TI as a medical or religious accommodation.

If you are interested in this position, please apply to this requisition.

Texas Instruments is an equal opportunity employer and supports a diverse, inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, disability, genetic information, national origin, gender, gender identity and expression, age, sexual orientation, marital status, veteran status, or any other characteristic protected by federal, state, or local laws.