Project Coordinator- San Antonio, TX

Careers at UnitedHealth Group

We're creating opportunities in every corner of the health care marketplace to improve lives while we're building careers. At UnitedHealth Group, we support you with the latest tools, advanced training and the combined strength of high caliber co-workers who share your passion, your energy and your commitment to quality. Join us and start doing your life's best work. SM


Compassion. It's the starting point for health care providers like you and it's what drives us every day as we put our exceptional skills together with a real feeling of caring for others. This is a place where your impact goes beyond providing care one patient at a time. Because here, every day, you're also providing leadership and contributing in ways that can affect millions for years to come. Ready for a new path? Learn more, and start doing your life's best work. SM

Our teams are helping people from around the world. We can bring out your best as you put your listening, analytical and problem solving skills to work in a setting that is geared to helping improve lives and enhance health care for millions. Here, you'll discover a wealth of pathways for professional growth within Customer Service, Billing, Claims, Enrollment & Eligibility and across our global economy. Join us and find out why this is the place to do your life's best work. SM

Do you have compassion and a passion to help others? Transforming healthcare and millions of lives as a result starts with the values you embrace and the passion you bring to achieve your life's best work.(sm)

Provides facilities clinical support to WellMed Enterprise. Supports Environmental, Health, and Safety for the Enterprise as well as the Environment of Care. Identifies, researches, and resolves facilities problems outside of ordinary maintenance. Responds to requests by e-mail or telephone for facilities support. Documents, tracks, and monitors assigned requests to ensure resolution in a timely manner. Relies on experience and judgment to plan and accomplish goals. Facilitates smooth opening/transition of new and/or acquired sites.

Managing and completing assigned work orders related to environmental care-joint commission accreditation. Addressing cleaning issues in the clinic or with cleaning vendors. Inspecting clinics for care, safety and environmental compliance. The project coordinator will also execute process improvement activities for maintenance of the environmental care. Will travel to different sites locally. Out of town travel consists of 2 days a month or more depending on need.

Primary Responsibilities:
  • Support of Environment of Care compliance activities to support the Joint Commission Accreditation
  • Coordinates performance improvement activities for Facilities support of the Environment of Care
  • Manages assigned work orders in ServiceNow (or other software). Completes notes and closes work orders to customer's satisfaction
  • Responds to telephone calls and e-mails for Facilities clinical support. Escalates issues to management when necessary
  • Orders materials and services when needed, obtaining appropriate approvals when necessary
  • Performs assigned site visits and inspections, using correct reporting tools
  • Monitors performance of service providers and material suppliers. Facilitates re-sourcing activities where applicable
  • Performs all other related duties as assigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:
  • High School Diploma or GED
  • Current driver's license
  • 2+ years of experience in facilities support
  • Access to reliable transportation
  • Intermediate skills MS Office applications
  • Full COVID-19 vaccination is an essential requirement of this role. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliance

Preferred Qualifications:
  • Bachelor's degree
  • Experience with ServiceNow application
  • Experience with clinical/ healthcare facilities
  • Experience with Joint Commission compliance
  • Facilities maintenance experience
  • Excellent customer service skills
  • Outstanding communication skills, both oral and written
  • Ability to prioritize and organize work orders
  • Ability and willingness to work irregular hours on occasion
  • Ability and willingness to travel (35%). Position involves traveling to different sites on an as needed basis. Out of town travel possibly 2 days per month or more depending on need

Physical & Mental Requirements:
  • Ability to lift up to 50 pounds
  • Ability to push or pull heavy objects using up to 50 pounds of force
  • Ability to sit for extended periods of time
  • Ability to stand for extended periods of time
  • Ability to use fine motor skills to operate office equipment and/or machinery
  • Ability to properly drive and operate a company vehicle
  • Ability to receive and comprehend instructions verbally and/or in writing
  • Ability to use logical reasoning for simple and complex problem solving

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies now require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles require full COVID-19 vaccination as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.

Careers with WellMed. Our focus is simple. We're innovators in preventative health care, striving to change the face of health care for seniors. We're impacting 550,000+ lives, primarily Medicare eligible seniors in Texas and Florida, through primary and multi-specialty clinics, and contracted medical management services. We've joined Optum, part of the UnitedHealth Group family of companies, and our mission is to help the sick become well and to help patients understand and control their health in a lifelong effort at wellness. Our providers and staff are selected for their dedication and focus on preventative, proactive care. For you, that means one incredible team and a singular opportunity to do your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected bylower 48 law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Facilities Specialist, facilities clinical support, Project Coordinator, San Antonio TX, Texas