SYSTEMS ENGINEER

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Day - 08 Hour (United States of America)

This is a Stanford Health Care job.

A Brief Overview
The Systems Engineer is responsible for the configuration, management, and ongoing support of end user desktop systems. This position supports SHC in this capacity as it relates application distribution systems and packaging, image management, and desktop system patch and upgrade execution and testing.

Locations
Stanford Health Care

What you will do
  • Respond to resolve incidents related to desktop systems in the SHC environment, serving as a source of engineering support for desktop systems, desktop applications, client encryption and security, or application distribution systems.
  • Assist with the thorough documentation, maintenance, and continuous improvement of standardized processes around desktop and end user system management.
  • Provide functional expertise on projects and assist with requirement gathering, identification of emerging technologies, and business case development.
  • For engineers performing image management, assist with the development of a set of core images and/or core image profiles, including operating systems and desktop application configuration settings, working with application packaging teams to ensure interoperability among the applications that comprise SHC core images.
  • For engineers performing patch and upgrade testing and distribution, evaluate, test, and deploy patches and upgrades and establish processes to ensure proper patch level compliance across the desktop environment.
  • For engineers performing application packaging activities, assist with packaging of commercial off-the-shelf (COTS) and custom developed applications for desktop systems across the SHC environment, and evaluate, test, and prepare new applications for distribution across the SHC environment.

Education Qualifications
  • Bachelor's degree in a work-related field/discipline from an accredited college or university.

Experience Qualifications
  • Three (3) years of progressively responsible and directly related work experience.

Required Knowledge, Skills and Abilities
  • Advanced skills with desktop technologies, toolsets, and methodologies such as:
    o SCCM/SCOM
    o Windows Installer (MSI)
    o Active Directory
    o Packaging tools such as AdminStudio
    o VB Script / Powershell
  • Experience performing the activities above in Windows 7, Windows 8, and Mac operating systems.
  • Ability to effectively interact with all internal and external stakeholders involved in desktop systems support, as well as customers at all levels in the organization.
  • Strong task and time management skills, excellent oral and written communication skills, and strong technical expertise on all aspects of end user systems.

These principles apply to ALL employees:

SHC Commitment to Providing an Exceptional Patient & Family Experience

Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford's patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.

You will do this by executing against our three experience pillars, from the patient and family's perspective:

  • Know Me: Anticipate my needs and status to deliver effective care
  • Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
  • Coordinate for Me: Own the complexity of my care through coordination

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.