Manager, Operations

Job Description

New hires based in the US & Puerto Rico will be required to demonstrate that they have been fully vaccinated for COVID-19 or qualify for a medical or religious exemption or accommodation to this vaccination requirement, subject to applicable law.

Our Manufacturing Operations teams are the people that make our products. We work in the manufacturing plants with a "Safety First, Quality Always" mindset striving for continuous improvement. We work in the local plant connected to our global manufacturing network to ensure the highest quality of raw materials, intermediates and finished products.

Our Company's site in Millsboro, DE is a BioTechnology Center of Excellence that performs vaccine production operations from antigen production through formulation, filling and packaging. The Millsboro site supplies and supports products for a wide range of species including poultry, equine, swine, bovine and companion animal.

The Operations Manager will ensure that production schedules are met in accordance with all safety procedures and standard operating procedures to meet company product quality standards. This position will also manage biological production within the Emulsion Department / Lab as required.

Position Responsibilities:
  • Supervision of facilities, equipment and personnel in the Emulsion department.
  • Cross train in the other departments with in the Integrated Process Team (IPT), which may include occasional weekend work. This would include coordination of additional labor, such as temporary employees or other departments.
  • Participate and support the Safe by Choice programs at the site. Lead safety by example.
  • Prepare and approve formulations for the finished product.
  • Antigen storage and sampling for testing.
  • Review and revise processes and procedures against corporate and regulatory requirements to insure compliance.
  • Review production records for completeness and compliance to departmental and/or Site SOPs.
  • Provide training to personnel to stay current with all regulatory agencies and corporate policies.
  • Evaluate personnel and machinery requirements and make and/or implement recommendations for changes and improvements.
  • Participation in daily activities to understand requirements and issues
  • Provide guidance to personnel to maximize through-put while meeting regulatory requirements
  • Coordination with vendors to determine equipment options
  • Assist in the procurement and installation of new equipment
  • Provide effective solutions to projects with a high level of technical difficulties and internal constraints
  • Scheduling and planning for department requirements
  • Coordinate with Blend, Filling, Packaging and Planning personnel to maximize utilization of resources
  • Coordinate resources between areas of production utilizing our Tier process to meet scheduling requirements
  • Provide training, coordinate problem solving issues with Third Party
  • Communicate and track critical component issues and work with vendors for resolution.
  • Ensure proper safety procedures, standard operation procedures and aseptic techniques are followed.
  • Review current practices and ensure employees meet or exceed current procedures and techniques.
  • Coordinate SAP and data base entry and the movement of finished goods and in-process products between facilities
  • Including inventory movement and production key performance indicators
  • Other duties as assigned, such as scheduling equipment maintenance, various trouble shooting and contribute as needed on cross-functional teams
  • Participate in KATA's and KAIZEN's for our continuous improvement program.
  • Lead Tier 1 communication meetings and provide input into Tier 2 and Tier 4 level meetings.

Education Minimum Requirement:
  • An Associate's degree in Life Science field or Business related field.

Required Experience and Skills:
  • At least five (5) years of Manufacturing experience in the vaccine and/or pharmaceutical Industry.
  • A minimum of one (1) year of experience in a leader role (supervisory or lead position).
  • Working knowledge of aseptic techniques and aseptic filling operations.
  • Proficient in Microsoft Office.
  • High analytical and logical problem-solving abilities.
  • Excellent team building skills that focus on mentoring and coaching.
  • The ability to gown and lift up to 25 lbs.

Preferred Experience and Skills:
  • A Bachelor's Degree
  • Working knowledge of USDA/GMP Guidelines
  • Working knowledge of SAP (operating system).
  • Strong knowledge of blending, filling and packaging materials, principles, and operating systems.

Our Manufacturing & Supply Division is committed to be the most trusted supplier of bio-pharmaceuticals worldwide. Our facilities, along with our external contractors, suppliers, and partners, create an interdependent global manufacturing network that's committed to delivering a high quality, reliable supply to customers and patients on time, every time.

Who we are ...

We are known as Merck & Co., Inc., Kenilworth, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for ...

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.


In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

For more information about personal rights under Equal Employment Opportunity, visit:

EEOC Poster

EEOC GINA Supplement​

OFCCP EEO Supplement

Pay Transparency Nondiscrimination

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Kenilworth, NJ, USA, also known as Merck Sharp & Dohme Corp., Kenilworth, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:


VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:
Not Specified

1st - Day

Valid Driving License:

Hazardous Material(s):

Number of Openings:

Requisition ID:R153041