Associate Business Analyst - San Antonio, TX

Careers at UnitedHealth Group

We're creating opportunities in every corner of the health care marketplace to improve lives while we're building careers. At UnitedHealth Group, we support you with the latest tools, advanced training and the combined strength of high caliber co-workers who share your passion, your energy and your commitment to quality. Join us and start doing your life's best work. SM

Clinical

Compassion. It's the starting point for health care providers like you and it's what drives us every day as we put our exceptional skills together with a real feeling of caring for others. This is a place where your impact goes beyond providing care one patient at a time. Because here, every day, you're also providing leadership and contributing in ways that can affect millions for years to come. Ready for a new path? Learn more, and start doing your life's best work. SM

Our teams are helping people from around the world. We can bring out your best as you put your listening, analytical and problem solving skills to work in a setting that is geared to helping improve lives and enhance health care for millions. Here, you'll discover a wealth of pathways for professional growth within Customer Service, Billing, Claims, Enrollment & Eligibility and across our global economy. Join us and find out why this is the place to do your life's best work. SM

Do you have compassion and a passion to help others? Transforming healthcare and millions of lives as a result starts with the values you embrace and the passion you bring to achieve your life's best work.(sm)

If you are located in San Antonio, TX, you will have the flexibility to telecommute* as you take on some tough challenges.

Primary Responsibilities:
  • Responsible for end-to-end business process activities- creating, controlling and improving business processes
  • Leads a collaborative group of functional leads to document and analyze business processes and make recommendations on how to improve performance and close gaps throughout the enterprise
  • Use of pertinent data and facts to identify and solve a range of problems within area of expertise
  • Conduct current state analysis to gather current business, functional and non-functional requirements, and constraints (i.e., "as-is" state)
  • Define desired future state requirements based on input from all applicable stakeholders
  • Maintains and analyzes project schedule and prepares regular status reports for management and key stakeholders
  • Responsible for documenting and updating changes to workflow, training plans, policies and procedures
  • Identify and analyze trends, strategies and tactics to increase the productivity of the medical operations teams to drive positive performance on organizational key performance metrics and improve the customer experience
  • Identify opportunities for improved scalability of the organization, including opportunities for increased productivity and reduced costs (e.g. streamlined processes, new roles, workload shift)
  • Perform reviews with all stakeholders to obtain approval/sign-off of project requirements documents (e.g., walkthroughs)
  • Identify, develop, and present recommendations; implement approved solutions
  • Consistently demonstrates and injects their knowledge and abilities to lead initiatives utilizing Six Sigma and/or Lean methodologies


You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:
  • High School Diploma / GED
  • 3+ years of Business analysis experience with tracking, planning projects, and making data-driven analytical decisions
  • Experience gathering requirements from the client/business and documenting


Preferred Qualifications:
  • Undergraduate degree
  • Six Sigma/Lean certification
  • Healthcare physician practice experience
  • Ability to problem solve including multiple priorities and research conflicting and/or inaccurate data


UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.

Careers with WellMed. Our focus is simple. We're innovators in preventative health care, striving to change the face of health care for seniors. We're impacting 550,000+ lives, primarily Medicare eligible seniors in Texas and Florida, through primary and multi-specialty clinics, and contracted medical management services. We've joined Optum, part of the UnitedHealth Group family of companies, and our mission is to help the sick become well and to help patients understand and control their health in a lifelong effort at wellness. Our providers and staff are selected for their dedication and focus on preventative, proactive care. For you, that means one incredible team and a singular opportunity to do your life's best work.(sm)

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Associate Business Analyst, Telecommute, Telecommuter, Telecommuting, Work at Home, Work from Home, Remote, San Antonio, TX,Texas

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