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Job Details


ServiceNow Technical Architect

Business and Financial Operations

All Business and Financial Operations

Full Time

On Site


Sacramento, California, United States

We are Accenture — a global professional services organization, which includes being a vital services partner to the world’s major cloud providers — ServiceNow, AWS, Azure, Google, and others.  Demand for their offerings — and for ours — skyrocketed last year as the Covid-19 pandemic rolled on. Organizations had to grapple with the sudden dispersal of their workforces and supply chains.

To meet that surging demand we consolidated our cloud-related skill sets into one highly focused services group, named Accenture Cloud First. It started out last September with 70,000 cloud professionals, a number that’s growing rapidly. (Accenture’s total employee population exceeds 500,000.)  Accenture Cloud First is on a mission that has a $3 billion/three-year investment behind it. 

Learn more about [Register to View] target="_blank" data-cmp-clickable data-cmp-data-layer="{"joblistingdetail-description-item0-e3b0c44298":{"analytics-link-name":"servicenow at accenture [Register to View] at Accenture Here

Accenture’s ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale.

Job Description

  • As a Technical Architect with the ServiceNow Business Group you are an experienced innovator of new applications in ServiceNow. You can architect system solutions with ServiceNow and describe the solution with ease.

  • You’re willing to roll up your sleeves to develop new solutions for our clients.

  • Experienced advisor to the C-Suite, crafting the best solutions to meet their business needs.

  • Provide leadership oversight on critical ServiceNow programs at Fortune 500 clients.

  • You are a continuous learner, taking advantage of new learning opportunities. You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings.

  • Able to identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress

  • Drive the continuous improvements of our implementation methodology and service offerings based on client experiences.

  • Technical Architects can expect to manage and lead teams of ServiceNow Developers in a technical management and mentorship capacity.

  • You are someone that is process oriented and prefers order over chaos.

  • You are comfortability asking for help from peers and Subject Matter Experts when needed.

  • Strong background working with Enterprise Software companies and/or Consulting companies

  • Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems

  • As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities.

For now, all Accenture business travel, international and domestic, is currently restricted to client-essential sales/delivery activity only.

Please note: The safety and well-being of our people continues to be the top priority, and our decisions around travel are informed by government COVID-19 response directives, recommendations from leading health authorities and guidance from a number of infectious disease experts.