Associate HR Manager
People Experience Lead – Raeford, NC
Background & Purpose of the Job
Working in partnership with other HR teams, the expertise and focus of the HR Operations team is supporting line managers with NA employee relations matters, performance management, policy queries and guidance on NA HR processes. The team’s objective is to provide consistent support with HR processes and enable smooth running of NA HR operations, and simultaneously build Unilever employee’s experience at Key Employee Moments. The role requires a customer mindset and strong bias for action. These activities will include, but are not limited to, Performance Management, Employment Law/Legal Compliance, Employee Advocacy, advising on HR policies and processes.
Who You Are & What You’ll Do
The People Experience Lead (Assistant HRBP) will be the key HR contact and the Face of HR department for the factory employees. She/he is responsible for supporting day to day operations in all aspect of the business.
Duties & Responsibilities:
Coach and counsel employees, front line leaders and managers on employee relation matters.
Seek continuous improvements in HR policies and evaluate current processes for increased efficiencies
Ability to direct and manage end to end ownership of HR solutions/rollouts for the site.
Manage and direct project teams from inception to completion, hitting deadlines and documenting progress.
Lead and provide direction to managers regarding Performance Management Process (PMP)
Manage the medical accommodation process to be aligned with federal and state laws
Must be able to effectively manage conflict while creating an inclusive work environment.
Manage the new hire onboarding process to include safety, quality, continuous improvement and operation teams.
Manage escalation of HR support issues through to resolution while maintaining effective communication with all affected stakeholders
Conduct investigations including write-ups, legal conversations, and counseling
Act as Subject Matter Expert (SME) for all key HR Tools, systems and processes
Experience navigating and using an HRIS system, such as Workday or similar
Ability to analyze data to make key decisions to drive performance
Demonstrate the ability to design, implement/execute, and measure the impact of organizational
Maintain, coordinate, monitor and report HR trends and issues within scope of work
Coordinate and keep up to date with the on-boarding process with safety and operation teams
What You’ll Need To Succeed
3 – 4 + Year’s Manufacturing Employee Relations or Factory HR experience
Bachelor’s Degree, preferably in Business, Human Resources, or related field
Labor relations and grievance handling experience preferred
Ability to provide both verbal and written information clearly, succinctly and persuasively as well as ability to influence others
Strong organizational skills are important as well as attention to details and an ability to multi task and see work through to conclusions (project management experience a plus)
General knowledge of employment laws and practices
Proven track record of successfully working in a complex, matrix organization
Ability to work independently, taking ownership to positively influence the end result despite differing goals and priorities
Action-oriented to initiate appropriate resources and tools to ensure delivery on key HR processes
Strong stakeholder management with ability to impact and influence different areas of the organization
Continuous improvement / simplification mindset and experience
Ability to flex schedule as needed to accomplish duties and travel as needed to field locations across North America
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