Content Experience Senior Manager
Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence.
As a Senior Manager in our Content organization, you will play a key role in packaging up our content offerings and relevant industry practices to respond to needs and sell business to our clients in our Market Unit. In addition to selling in the content space, a Senior Manager on our team will also be expected to play a lead role in the delivery of sold engagements. This role is a balance between selling and delivering as a content SME.
The ideal candidate will be highly organized with strong skills in writing and delivering sales stories – as well as experienced in client service and program delivery.
Integration with larger cross-capability Northeast market unit team as content category SME
Ability to write and deliver clear sales stories
Able to understand and materially input into the complexities of building and solutioning teams and operating models to deliver on client needs
Familiar with pricing models and building financial solutions
Maintain an understanding of emerging digital trends
Ability to convert sold concepts into executable reality
Understanding of the keys to successfully standing up a new content service
Experience in – and depth of knowledge in both creating and producing digital content
Experience navigating and working inside an on/near/off-shore integrated delivery model
Experience being a client facing program lead
Ability to successfully lead delivery teams
Demonstrated ability to manage multiple priorities, and lead complex projects and initiatives at one time
Minimum of 10+ years of experience in scaled content delivery role within an Agency and/or Consulting environment
Minimum of 10+ years of experience in Digital Content Project Management (web assembly, email, banners, print collateral, signage) with demonstrated ability to critically assess a project or process to identify improvement opportunities
Bachelor's degree or equivalent (minimum 12 years) work experience
For now, all Accenture business travel, international and domestic, is currently restricted to client-essential sales/delivery activity only. Please note: The safety and well-being of our people continues to be the top priority, and our decisions around travel are informed by government COVID-19 response directives, recommendations from leading health authorities and guidance from a number of infectious disease experts.
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