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Job Details

The New York Times

Senior Product Manager, Reader Experience - Wirecutter

Business and Financial Operations


Full Time

On Site


New York, New York, United States

The [Register to View] target="_blank" rel="noopener noreferrer">mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a newsroom that’s 1,700 strong and sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for.

Note for US based roles: Any offer of employment is contingent on providing proof of Covid-19 vaccination prior to your start date, subject to approved medical and/or religious exemptions, in accordance with applicable law.

Job Description

About the position

Wirecutter is looking for a collaborative and results-oriented Senior Product Manager to lead our Reader Experience team. Reader Experience ensures that everyone who visits Wirecutter can find the information they need within one of our deeply researched product recommendations or discover the breadth of expert knowledge available across the site. This team owns the experience most visitors to Wirecutter see and is laser-focused on establishing trust in our recommendations and solving readers’ real-world problems in partnership with our research team.

This role is an experienced product management position that will own the vision and execution of this critical team and will report to Wirecutter’s Director of Product Management.


  • Develop a vision, roadmap, and trackable OKRs for Reader Experience in partnership with a team of cross-functional leads

  • Connect the dots between Wirecutter’s journalistic mission, business imperatives and user needs to define and prioritize the highest impact work

  • Identify and document product requirements for features in collaboration with peers from design, engineering and editorial, including user flows and wireframes

  • Monitor and analyze essential performance metrics, and use this data to identify opportunities and improve user experiences in partnership with a member of our Analytics & Insights team

  • Partner with project managers to track project progress and report status, highlight risks as they arise, and identify mitigation plans

  • Seek out and remove barriers for your team by writing and collaboratively validating clear requirements and acceptance criteria

  • Represent Reader Experience’s work to technical and non-technical audiences; clearly communicate project plans, status updates and tradeoffs at key project points for feedback from stakeholders

  • Perform testing on in-progress and completed work, providing feedback during design and development


  • 5+ years of relevant experience, preferably in a media environment

  • You have demonstrable success collaborating with diverse teams and seeing projects through to completion

  • You’re very comfortable leveraging research, data, and your own opinions to make decisions and prioritize effectively

  • You embrace challenges, learn from mistakes, and are always seeking to improve and expand your skill set

  • You are excited about Wirecutter, and share our mission to help people make informed decisions about the products and services they interact with every day

  • Experience at the intersection of technology and journalism welcome


Even with our office in New York City, Wirecutter remains a highly remote-friendly culture and is proud to employ incredible people across the country. Right now, we are eligible to hire in the following states: CA, CO, CT, FL, GA, HI, ID, IL, IN, ME, MA, MI, MN, NH, NJ, NM, NY, OH, OR, PA, TX, UT, VA, WA.

About Wirecutter

Wirecutter strives to be the most trusted product recommendation service on the internet. We obsessively test and report on thousands of items each year to recommend the best of everything. Our goal is to save you time and eliminate the stress of shopping, whether you’re looking for everyday gear or gifts for loved ones. We work with total editorial independence. That means nothing appears on the site as a recommendation unless our writers and editors have deemed it the best through our rigorous reporting and testing. Wirecutter was founded in September 2011 and acquired by [Register to View] target="_blank" rel="noopener noreferrer">The New York Times Company in October 2016. Wirecutter is mission-driven and reader-supported; learn more about us [Register to View] target="_blank" rel="noopener noreferrer">here.

Overview of Benefits at Wirecutter and The New York Times Company:

Though Wirecutter has a physical office in New York City, the company promotes and encourages a remote workforce, so that our employees can work in flexible and comfortable ways. We are committed to career development, supported by a formal mentoring program as well as tuition reimbursement. We believe diversity fuels innovation and creativity, and we have a variety of affinity and employee resource groups and task forces across The New York Times Company and Wirecutter dedicated to fostering a diverse and inclusive workplace.

The New York Times Company and Wirecutter provide employees and their families access to a comprehensive suite of benefits that includes not only medical, dental, and vision coverage, but also programs that help support their wellness goals. We offer a full suite of work/life assistance benefits including a generous parental leave policy, which was recently expanded in response to employee feedback. Employees giving birth now receive 20 weeks of paid leave. Non-birth, including adoptive parents, spouses, and parents also receive 20 weeks of paid leave. In addition, we also offer 401k matching.


The New York Times is committed to a diverse and inclusive workforce, one that reflects the varied global community we serve. Our journalism and the products we build in the service of that journalism greatly benefit from a range of perspectives, which can only come from diversity of all types, across our ranks, at all levels of the organization. Achieving true diversity and inclusion is the right thing to do. It is also the smart thing for our business. So we strongly encourage women, veterans, people with disabilities, people of color and gender nonconforming candidates to apply.

The New York Times Company is an Equal Opportunity Employer and does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. The New York Times Company will provide reasonable accommodations as required by applicable federal, state, and/or local laws, and will consider qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable "Fair Chance" laws.