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Job Details

Capital One

Senior Manager, Agile Program Lead (Remote Eligible)

Business and Financial Operations


Full Time


Plano, Texas, United States

Locations: TX - Plano, United States of America, Plano, Texas

Senior Manager, Agile Program Lead (Remote Eligible)

Card Tech is hiring an Agile leader to support Engineering 360. In an Agile leadership role, you will play the role of a Release Train Engineer, a Program Delivery Lead, or Agile mentor in the Agile, Scrum, and Kanban delivery space. This position will support our Card Technology line of business.

As an Agile Program Lead, you will leverage industry proven frameworks and drive the appropriate Agile methodology (Scrum/Kanban/etc) focused on predictable, quality delivery and driving continuous improvement of the organization. In this role, you will optimize productivity by removing impediments that may obstruct the pursuit of the program’s goals and by preserving the team's ability to rapidly respond to change.

General Responsibilities

Cross Team Delivery:

  • Mastery of complex facilitation and dependency management techniques (cross team, cross department)

  • Drive cross team, ART and departmental impediments, planning, collaboration, and coordination

  • Drive delivery and continuous improvement by utilizing feedback and metrics (quality, delivery rate, etc.) to identify areas of opportunity

  • Understand domain architecture and targets to identify upstream/downstream dependencies and to support the program in risk management

  • Provide regular and open communication across the program and stakeholders for transparency and awareness of progress and impediments

  • Help establish governance structure where decision-making is weighted toward empowered teams

  • Ensure that teams/program are well managed in delivery controls/compliance to minimize operational/reputational risk

  • Ensures business and technical leaders maintain and communicate product vision and roadmaps

  • Partners with technical leaders and others to support program/organization’s automation (testing, pipelines, deployments)/DevOps journey


  • Teach, mentor, and coach teams, Scrum Masters, ARTs and Product on emerging Agile and Lean methods

  • Utilizes feedback and metrics (quality, delivery rate, etc.) to identify areas of opportunity and partners with others to coach the program to continuously improve

  • Fosters innovation with practices and frameworks through experimentation to improve program delivery

  • Coaches the program to improve collaboration and self-organization

  • Acts as an Agile mentor/coach to any Agile role or stakeholder

  • Agile & Technical Learning: Actively seeks and leads a variety of learning opportunities such as Communities of Practice, conferences, classroom training and independent study to further develop self and community

Capital One is open to hiring a Remote Employee for this opportunity.

Basic Qualifications:

  • At least 7 years of experience in Technology Delivery (software or infrastructure)

  • At least 3 years of Agile delivery experience utilizing Scrum, Kanban, or SAFe methodologies

  • At least 2 years of people management experience

  • At least 1 year of Agile coaching experience

Preferred Qualifications:

  • Bachelor's Degree

  • 10+ years of experience in Technology Delivery (software or infrastructure)

  • 5+ years of Agile coaching experience

  • Project Management Professional (PMP), Lean, Agile, or Six Sigma certification

  • SAFe certified or other scaled Agile frameworks

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-[Register to View] or via email at [Register to View] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [Register to View] [Register to View] One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).