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Job Details

Capital One

Desktop Engineer

Business and Financial Operations


Full Time


Plano, Texas, United States

Locations: TX - Plano, United States of America, Plano, Texas

Desktop Engineer

As a Desktop Engineer at Capital One, you will be a key interconnect between our vulnerability management team and application delivery team. You will need to interface with multiple security teams along with a variety of reporting platforms to ingest and decipher data that translates into actionable solutions for operations and engineering teams.


  • Work directly with end users as needed to investigate/remediate vulnerabilities and other deployments where automated solutions have failed.

  • Provide L3 escalation support to L1&2 Technicians.

  • Leverage internal and external APIs where possible to action data in real time.

  • Identify vulnerability related false positives.

  • Translate vulnerability and security findings into actionable remediation plans

  • Work with security teams to ensure vendor fixes are escalated appropriately.

  • Handle the liaison between Application Delivery operational team, Cyber, and third-party vendors.

Basic Qualifications:

  • Associates Degree in Business, Information Systems, Computer Science or Engineering.

  • At least 6 years of experience with Windows 10 or earlier operations systems administration.

  • At least 5 years experience in endpoint management technologies (packaging, deployment or patching experience).

  • At least 2 years of experience creating automated solutions to remediate desktop vulnerabilities.

  • At least 2 years of experience with PowerShell.

Preferred Qualifications:

  • Bachelor’s Degree in Business, Information Systems, Computer Science or Engineering.

  • 3 years of experience with PowerShell.

  • Experience with vulnerability management reporting tools and resolving inconsistencies.

  • Ability to research technical issues and assess patch/config applicability.

  • Strong written and oral communication skills.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-[Register to View] or via email at [Register to View] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [Register to View] [Register to View] One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).