Please note: This is a hybrid opportunity: working onsite in the Albany NY area part of the time and working remote from home after onsite training is complete. However, this is not a 100% remote position. Candidates must either reside or be willing to relocate to the Capital District area

The Dispatcher Coordinator will dispatch specimen collection pickups covering on a weekly basis 13,500 on-calls, 1,200 stats for 2,500 route in the Northeast.

What to Expect

• Utilize route management software to schedule, coordinate and dispatch specimen pickups Manage high volume email/phone traffic to coordinate resources (employees, vendors, etc.)

• Responsible for specific service area to ensure best possible solutions for client Achieve location productivity and expense targets while meeting customer expectations

• Ensure a balance between customer response time, accuracy and cost/productivity targets

• Follow standard procedures for field requests for service and dispatching calls Problem solve and provide potential resolutions for any specimen related issue Utilize multiple databases to process requests and inquiries

• Performs a variety of administrative/clerical duties as needed

Schedule

Monday - Friday 2:00 PM to 10:30 PM

Education/Qualifications

• High school diploma or equivalent

• Prior experience in logistics, customer service or operations

• Experience working in a medical courier environment is preferred

• Familiarity with route management software is a plus

• Basic computer and typing skills

• Proficient in Microsoft Office Strong communication skills; both written and verbal Excellent organizational and time management skills

• Strong attention to detail with the ability to multitask

Labcorp is proud to be an Equal Opportunity Employer:

As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, age, color, religion, sex, national origin, sexual orientation, gender identity, disability or veteran status.

For more information about how we collect and store your personal data, please see our [Register to View] [Register to View] target="_blank">.