Job was saved successfully.
Job was removed from Saved Jobs.

Job Details


RD, Access & Reimbursement – PSS Cardiovascular–SouthCentral - Remote

Business and Financial Operations


Full Time

On Site


New Orleans, Louisiana, United States

Job Description

For six decades, we’ve been working to advance cardiovascular health by transforming the standard of care and bringing innovation to areas of high unmet need. CVD is the #1 cause of death worldwide. In fact, CVD is responsible for more deaths than all cancers combined. And after a decade of decline, the number of deaths is on the rise again. Evidence suggests the pandemic led to the worsening of CV outcomes

This burden is likely to escalate and overwhelm society if we do not make significant changes to curtail the rising incidence. ASCVD accounts for 85% of CVD deaths and addressing key risk factors – such as elevated LDL-C and Lp(a) – can reduce the risk of heart attack and stroke

Job Purpose:
The Regional Director, Access & Reimbursement PSS SouthCentral geography is a remote field-based role that covers the following, but not limited to:

Tennessee, Alabama, Mississippi, Louisiana, & Little Rock, AK. The individual must live within the geography and must be near major metropolitan airport; Travel, as required, and potentially on short notice

The Regional Director (RD), Access & Reimbursement is a field-based role that serves as the regional lead for Novartis Disease Area aligned PSS Access & Reimbursement field teams. RDs lead a team of diverse field access & reimbursement roles focused on supporting customers on all matters related to patient access to the assigned disease area product(s). The RD will provide leadership, management and coaching, operations, compliance, and budget oversight for their aligned regions in support of aligned product(s) strategy and pre-specified business goals. The RD must maintain a national perspective in their decision-making, collaborate with other PSS and cross-functional RDs, and lead projects/initiatives at a national- and regional-level. RDs are responsible for linking business strategy with exquisite and compliant execution within their regions to deliver pre-specified impact for the Novartis Pharmaceutical Corporation (NPC). They are also responsible for consistent acceleration of appropriate pull through of aligned business objectives. RDs should consistently demonstrate openness for courageous conversations and performance management of their direct reports to enable and bolster a forward-thinking culture, while also driving overall business impact.

RDs will partner closely with other Novartis Pharmaceuticals Corporation (NPC) field and headquarter-based associates, including Customer Engagement (Sales) and Market Access, representing NPC with the highest integrity in accordance with NPC Values and Behaviors. RDs will also be required to coordinate and communicate cross-functionally within NPC (e.g., Patient Support Center, Customer Engagement, Marketing, Market Access, Public Affairs, State & Government Affairs, Trade, Specialty Pharmacy Account Management, and other applicable third-party affiliates). The scope and scale of the role will adapt to meet the expanding needs of Novartis in pursuit of enterprise impact.

Your Key Responsibilities:
• Attract, coach, and retain team of high performing Access & Reimbursement professionals.
• Provide frequent, ongoing performance feedback to all direct reports and foster a team oriented, supportive working environment.
o Create and nurture a team culture that embodies NPC Values and Behaviors and drives innovation, performance, and reputation. Seek to enhance your team’s work experience by inspiring them, encouraging curiosity, and leading without authority.
• Pull through national strategy at a regional level to enable exquisite execution. Under the advisement of their manager, RDs also may be responsible for leading specific national strategies and tactic development.
• Proactively anticipate and coach teams on how to address access hurdles impacting key customers and patients.
• Integrate with NPC leadership and collaborate across multi-functional teams (PSS, Customer Engagement, Marketing, Market Access, Operations, Training, Legal, Compliance, etc.) to ensure a collaborative and compliant approach to support regional field success.
o Seek to identify challenges, escalations, and/or delay in treatment initiation and continuation; closely partner with all matrix team members to resolve such issues.
• Understand specifics of, and resolve questions associated with, practice and/or patient reimbursement to support on any issues with third party payers.
• Identify opportunities to complement NPC capabilities to strengthen the ability for patients to have access to therapy.
• Maintain a deep understanding of NPC policies and requirements and perform all responsibilities with integrity and in a manner consistent with company guidance and prescribed Values and Behaviors. Handle Patient Identifiable Information (PII) appropriately (understand and ensure compliance with HIPPA and other privacy laws and regulations and internal Company compliance guidelines). This comes with the added accountability of ensure your teams are also adhering to NPC policies.

Customer-facing roles only:
While Novartis does not require vaccination for Covid-19 or proof of a recent negative test result for Covid-19 at this time, employees working in customer-facing roles must adhere to and comply with customers’ (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to [email protected].