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Job Details


Customer/1 Application Designer

Business and Financial Operations


Full Time


Denver, Colorado, United States

We are:

As part of the Advanced Technology Centers, we focus on delivering tomorrow's innovations to our clients today. As part of the Tampa Advanced Technology Center, we will invest in your training and ensure you are enabled to learn new skills and enhance your existing knowledge. You will have an opportunity to be part of and help develop an amazing work culture that is based on diversity and collaboration.

The people who join us at Accenture are exceptionally talented and grow in a workplace where they can be themselves, continuously learn, and make a difference. Are you ready to imagine the impossible and enjoy the thrill of making it happen? Exciting projects await. 

Role Description:

This position is for a Customer/1 Application Designer where you will be responsible for the design and development of application changes to the Customer/1 CIS application for large utility companies. This role also includes the support of junior designers/developers in a global delivery model and providing support for production application environments that includes the analysis/resolution of production batch abends, exceptions, and support tickets.

The Work (Role Responsibility)

  • Work with client business analysts to gain understanding of the stated business requirements and assist in documenting requirements as needed.

  • Develop functional and technical designs for the Customer/1 application based on business requirements. Designs include application solution approach options, noted application impacts, testing recommendations and an estimate of the work effort based on stated application changes.

  • Assist development team with application changes, that includes technical and functional assistance on how to complete the application changes, review of application changes and testing and coaching/training of junior resources.

  • Complete Application Development for complex changes when needed.

  • Work under senior project leadership and ensure on time delivery and escalation of risks/issues to delivery that may include the need for change management of the requested changes.

  • Ability to step in and program application changes for adhoc support or to resolve complex application issues for the development team.

  • Support the analysis and resolution of defects found in testing for application development changes.

  • Support the analysis and resolution of production abends or other production issues as part of application support.

The Customer/1 Application Designer should be able to bridge the gap between Development and Operational Leadership where risks to delivery are proactively identified, communicated, and mitigated. Candidate should be able to work in fast-paced multi-disciplinary environments in a global delivery model.

For now, all Accenture business travel, international and domestic, is currently restricted to client-essential sales/delivery activity only.

Please note: The safety and well-being of our people continues to be the top priority, and our decisions around travel are informed by government COVID-19 response directives, recommendations from leading health authorities and guidance from a number of infectious disease experts.


Basic Qualifications:

  • A minimum of 6+ years of Customer/1 Application Development experience (or equivalent utility CIS/COBOL application development experience)

  • A minimum of 3+ years of Customer/1 application analysis and design skills with the ability to identify application impacts and estimates and offer multiple application design solutions for requested change requirements.

  • 6+ years of SQL design/development experience

  • 6+ years of COBOL design/development experience

Preferred Qualifications:

  • Experience with Unix/Linux scripting (i.e. KornShell, Bash)

  • CIS Billing and Tariff Modeling experience

  • Experience with Customer/1 Client Development (MS Developer Studio, Foundation Design, GUI - Client/Dialog changes)

  • C/C+ Programming language

  • Experience working in traditional Waterfall/SDLC

  • Experience working in Agile delivery methodology

  • Leadership experience that includes tracking of team budgets, delivery dates and managing of risks/issues

Professional Skill Requirements:

  • Proven ability to work creatively and analytically in a problem-solving environment

  • Proven ability to work effectively in a distributed team environment

  • Strong communication (written and verbal) and interpersonal skills

  • Ability to handle multiple projects/service requests and priorities

  • Ability to provide on-call support outside of normal business hours, as needed

As required by the Colorado Equal Pay Transparency Act, Accenture provides a reasonable range of minimum compensation for roles that may be hired in Colorado. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. For the state of Colorado only, the range of starting pay for this role is $83,200 - $134,999 and [Register to View]

Equal Employment Opportunity Statement

Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Accenture is committed to providing veteran employment opportunities to our service men and women.

For details, view a copy of the [Register to View] .

Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 [Register to View] , send us an [Register to View] or speak with your recruiter.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.