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Job Details


Digital Learning Design Specialist

Business and Financial Operations

Financial Specialist

Full Time

On Site


Depew, New York, United States

Job description

Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

The Digital Design Specialist is a key role within the Americas Learning team. The role will work closely with the Americas Design Unit & Learning Trends Manager as well as the US Relationship Manager for Compliance to advise on digital design best practices and required training with a focus on the US Annual Learning Plan. The role holder will consult across all lines of business to ensure learning designed is of a high standard and meets requirements while offering the optimal learning experience.

Here’s what you can expect:

As our Digital Design Specialist, business coverage will require you to be the SME for all aspects of digital design. This will likely include working closely with the Americas Design Manager to ensure standards of digital design are up to date and monitored, consulting with others on creation of learnings as well as also being able to create, eLearnings, videos, graphical assets. Additionally, being able to create partnerships with client stakeholders, subject matter experts, and project team members to identify learning needs/requirements, determining the scope and requirements, recommending and developing solutions. You will also be responsible for testing and troubleshooting products for problems and making adjustments and corrections, and creating evaluation plans to determine the effectiveness of the training solution.

For this role, HSBC targets a fixed pay range between $112,100 and $168,200

The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.

At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee’s overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a “bonus”). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle.