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Job Details

Meta (formerly known as Facebook)

Critical Operations Manager

Computer and Mathematical



Papillion, Nebraska, United States

Meta is seeking a Critical Operations Manager to join our Data Center Facility Operations team. Our data centers serve as the foundation upon which our services operate to meet the demands of our customers. The Critical Operations Manager leads a team of Critical Facility Managers to operate and maintain our data centers critical facility infrastructure. The ideal candidate will possess large scale data center or similar critical facility operations experience with strong technical and leadership skills.

Required Skills

Critical Operations Manager Responsibilities:

  • Develop and lead the execution of both the tactical and strategic direction of the local Critical Operations team.
  • Collaborate with peer engineering and support pillars in addition to local, regional, and enterprise cross functional partners.
  • Lead the operational awareness representation in new and retrofit build/construction.
  • Hire Critical Facility Managers and oversee hiring activities for Critical Facility Engineers.
  • Mentor career and professional development of Critical Operations team members.
  • Develop, contribute, and deliver skill, compliance, and safety training programs.
  • Guide and represent the team through performance management.
  • Review and approve high risk critical infrastructure maintenance procedures.
  • Conduct Post-Incident and Root Cause Analysis reviews. Incorporate lesson learned into the day-to-day operations of the campus. Communicate significant lessons learned to relevant internal and external teams.
  • Responsible for risk mitigation efforts across the site, including an overall view of systems offline and undergoing maintenance.
  • Ensure compliance with work management processes and workflows across the site, including facilitating cross functional workloads.
  • Develop and oversee processes that ensure compliance with global Facebook and any locally required EHS standards in day-to-day planned and demand activities.
  • Develop and manage a comprehensive incident response program of emergency operating procedures for the Critical Operations Team.
  • Serve as an after-hour escalation resource, as needed, to first and second service response agents.

Minumum Qualification

Minimum Qualifications:

  • 7+ years experience in team management
  • 5+ years experience in critical environment operations
  • Communication skills
  • Process and workflow development experience

Preferred Qualification

Preferred Qualifications:

  • Experience in team management within a complex
  • Experience with large scale critical environment operations, construction, and retrofit activity
  • 7+ years experience in critical environment work
  • Solid technical background in power, mechanical, control, and/or life-safety systems
  • Experience building out new and developing existing high-performance teams

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice [Register to View] . We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. We may use your information to maintain the safety and security of Meta, its employees, and others as required or permitted by law. You may view [Register to View] , [Register to View] notice, and [Register to View] by clicking on their corresponding links. Additionally, Meta participates in the [Register to View] in certain locations, as required by law