Benefits Analyst, Health & Welfare Operations

Job Description What's a career like at BAE Systems? Remarkable! BAE Systems is looking to add an experienced Benefits Analyst to our corporate benefits team. The Benefits Analyst will support administration of the Company Health & Welfare benefit plans by managing related day-to-day administrative activities, with a focus on benefit finance. In collaboration with vendor partners and the BAE Systems Resource Center, the Benefits Analyst will also research and resolve escalated participant issues. The Benefits Analyst position offers an opportunity to join a team of seasoned benefits professionals who value collaboration and to grow your benefits career.

In this role, the ideal candidate will be responsible for:

• Vendor Management - Point of contact for daily operations relating to the benefits administrator (Benefit Center), the largest vendor relationship within benefits. Daily operations responsibilities include assisting with file feed issues and changes, validating data, resolving escalated member issues, and helping ensure plan requirements are maintained and followed. Additional opportunity to manage smaller benefit vendors, typically providing niche services, as-needed;
• Daily Customer Service - Work with the appropriate stakeholders to resolve escalated issues for active employees, retirees, and their dependents, non-union and union, with a focus on payroll and benefit deductions. Beyond the participant, the primary stakeholders will be the Benefit Center and BAE Systems Resource Center staff, but could include HRBPs, benefit team members, and other external vendor partners. Ensure the immediate issue is resolved and all related impacts are addressed. In the process, provide appropriate education in an effort to reduce future issues, limit the number of issue escalations, and allow for more efficient and accurate operations;
• Health & Welfare Benefit Requirements - Support the maintenance of benefit operations requirements, internal and external. This may include submitting change requests, assisting with the review of Change Orders, and testing systems to confirm programming was completed to requirements;
• Benefit Finance - Serve as a liaison between the benefits and finance teams to support benefit invoice, purchase order, and wire payments, weekly deduction and refund processing, business allocation reports, Form 5500 preparation, and annual audits. Prepare certain annual benefit administration budgets;
• Annual Enrollment - Support the annual enrollment process and participate in testing to ensure systems and requirements are working as expected;
• Communications - Draft, edit or review benefit communications pertaining to benefits under management, including the external benefits website, knowledgebase articles and employee communications.

• Opportunity for long-term career growth;
• Flexible work options such as 9/80 schedule allowing every other Friday off;
• Excellent benefits – Medical/Dental/Vision, PTO and Personal Holiday hours;
• 6% match, with immediate vesting on 401(k) contributions;
• Ability to participate in our Multicultural Network supporting several employee resources groups (ERGs).

• Associates Degree with 4 years of experience;
• Benefits, finance or payroll background;
• Good understanding of how assigned duties contribute to the work of the team;
• Must have strong problem solving, analytical, and in-depth research skills;
• Experience and demonstrated success of communication skills to exchange complex information;
• Ability to negotiate;
• Proven ability to support benefits operations to ensure the benefit plans are managed according to plan documentation and issues are resolved timely.

• Bachelor’s Degree with 2-4 years of experience;
• Major in Business/Accounting, Health policy and Administration or HR;
• Certifications in Human Resources or Benefits.