Job Details
ITSM Analyst III - DODIN
Overview
Support, establish and sustain foundational services such as the Information Technology Service Management (ITSM) approach to design, plan, deliver, operate, and manage IT services, continual process improvement (CPI) and continual service improvement (CSI).
Responsibilities
For Information Technology Service Management (ITSM) System, monitors and manages IT enterprise services management system for users in the RCC-CONUS AOR.
Qualifications
- Education/Experience Requirements
- AA/AS + 7 years or BS/BA + 5 years or MS
- Certifications
- IAT II (CCNA-Security, CySA+, GICSP, GSEC, Security+ CE, CND, SSCP)
- Computing Environment Certification
- Clearance Requirement
- Secret Clearance