Academic Program Specialist, Concurrent Programs

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The University of Arkansas - Fort Smith is a vibrant mid-sized public university dedicated to breaking the higher education mold by bringing truly transformative, hands-on experiences to every student. From high school seniors to senior professionals, first-generation students to second-chancers, our goal is to provide a high-quality, future-focused education that honors each student's unique, personal situations and goals. Our tiered approach to learning offers students access to more than 80-degree plans and programs including certificate, associate, bachelor's, and master's degrees. We seek to recruit and retain a diverse workforce as a reflection of our commitment to serve the diverse population of Arkansas, to maintain the excellence of the university, and to offer our students richly varied disciplines, and perspectives.

Located on the Arkansas-Oklahoma border and situated in a region of lakes, Fort Smith is the second-largest city in Arkansas and features a vast array of cultural activities, shopping, dining, and entertainment, including a thriving downtown entertainment district. Parks, trails, and water recreation are all within the city limits, and true outdoor enthusiasts will find the area’s lakes, streams, and mountains offer adventure only minutes away from campus. Fort Smith was recently named by Forbes as the number one city in America for the cost of living, and a top city in the nation for the highest-paying tech jobs. The city is within easy driving distance of Tulsa, Kansas City, Dallas, Little Rock, and Memphis.

Thank you for your interest in joining our university. Below you will find details for the position including any supplementary documentation and/or questions you should review before submitting your application. For general application assistance or if you have questions about a job posting, please contact Human Resources at [Register to View] .

If you have a disability and need assistance with the hiring process please contact Human Resources at [Register to View] . Applicants are required to submit a request for each position to which they have applied.

Department:

Department's Website:

Summary of Job Duties:

Qualifications:

Minimum Qualifications:

• Bachelor’s degree.
• One (1) year of previous experience in records/registrar’s office, advising, admissions, career services, or other student support areas at a college/university.

Preferred Qualifications:

• A Master’s degree
• Experience working with high school students.

Knowledge, Skills, and Abilities:

• Excellent customer service skills.
• Excellent telephone and written communication skills.
• Ability to successfully function within a fast-paced, stressful environment, while maintaining a positive attitude toward students and coworkers.
• Accuracy and attention to detail.
• Consistent on-time attendance.
• Knowledge of FERPA and the highly confidential nature and scope of this position.
• Responsible for maintaining a positive work atmosphere by acting and communicating in a manner to foster teamwork and to provide leadership for subordinates.
• Excellent data entry and analysis skills with the ability to access and load student information into multiple student information systems.
• Knowledge of the university’s policies, processes, and academic programs.
• Strong knowledge of degree programs and course requirements.
• Professional demeanor and commitment.
• Ability to work with a diverse student population.
• Caring attitude and commitment to student academic success.

Salary Information:

Required Documents to Apply:

Optional Documents:

Additional Information:

Recruitment Contact Information:

All application materials must be uploaded to the University of Arkansas System Career Site [Register to View] target="_blank">[Register to View]

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:

This position may be subject to a pre-employment criminal background check, sex offender registry check, financial history background check, and/or drug screening. A criminal conviction or arrest pending adjudication and/or adverse financial history alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background checks and drug screening information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas is an equal opportunity, affirmative action institution. The university welcomes applications without regard to age, race, gender (including pregnancy), national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, sexual orientation or gender identity. Persons must have proof of legal authority to work in the United States on the first day of employment. All applicant information is subject to public disclosure under the Arkansas Freedom of Information Act.

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