Online Student Coaching Coordinator
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Type of Position:Management, Supervisory
Work Shift:Day Shift (United States of America)
Institution Name: University of Arkansas, Fayetteville
Founded in 1871, the University of Arkansas is a land grant institution, classified by the Carnegie Foundation among the nation’s top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance Arkansas and build a better world through education, research and outreach by providing transformational opportunities and skills, promoting an inclusive and diverse culture and climate, and nurturing creativity, discovery and the spread of new ideas and innovations.
The University of Arkansas campus is located in Fayetteville, a welcoming community ranked as one of the best places to live in the U.S. The growing region surrounding Fayetteville is home to numerous Fortune 500 companies and one of the nation’s strongest economies. Northwest Arkansas is also quickly gaining a national reputation for its focus on the arts and overall quality of life.
As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.
Below you will find the details for the position including any supplementary documentation and questions, you should review before applying for the opening.
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Department:GLBL | Recruitment and Student Outreach
Summary of Job Duties:The Online Student Coaching Coordinator's primary responsibility of this position is to coordinate the digital outreach and Customer Relationship Management system for recruitment of and communication with online students. The job responsibilities for this position include pulling data from UAConnect, reporting workforce training/education programs to ADHE, managing the Global Campus functions in the Customer Relationship Management system and internal databases, and performing other tasks as assigned.
Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.
Bachelor's degree with a major in sociology, public administration, management, or a related field from an accredited institution of higher education
At least two years of experience in program administration or a related area
Master’s degree from an accredited institution of higher education
Experience Using UAConnect Reporting
Experience Working with Off-Campus Programs/Students
Knowledge, Skills, & Abilities:
Knowledge of the organization and administration of various higher education academic and social programs
Knowledge of campus and community resources
Knowledge of state, federal, and campus rules, regulations, and requirements related to campus academic and social programs
Ability to coordinate the activities of campus academic and/or social programs
Ability to evaluate collected information and formulate into recommendations
Ability to compile information into report form
List of three Professional References (name, email, business title), Resume
Required Documents to Apply:
Optional Documents:Proof of Veteran Status
Dr. Patty Milner, Director of Distance Learning, email@example.com
Recruitment Contact Information:
All application materials must be uploaded to the University of Arkansas System Career Site [Register to View]
The University of Arkansas is an equal opportunity, affirmative action institution. The university welcomes applications without regard to race/color, sex, gender, pregnancy, age, national origin, disability, religion, marital or parental status, protected veteran or military status, genetic information, sexual orientation, gender identity or any other characteristic protected under applicable federal or state law.
Persons must have proof of legal authority to work in the United States on the first day of employment. All applicant information is subject to public disclosure under the Arkansas Freedom of Information Act.
Constant Physical Activity:Manipulate items with fingers, including keyboarding
Frequent Physical Activity:Repetitive Motion
Occasional Physical Activity:N/A