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Job Details


1899 Service Spv



Full Time

On Site


Orange, New Jersey, United States

Requisition: 74763

PSEG Company: Public Service Electric & Gas Co.

Salary Range: $ 78,600 - $ 149,400

Incentive: PIP 10%

Work Location Category: Onsite

PSEG operates under a Flexible Work Model where flexible work is offered when job requirements allow. In support of this model, roles have been categorized into one of four work location categories: onsite roles, hybrid roles that are a blend of onsite and remote work, remote local roles that are primarily home-based but require some level of purpose-driven in-person interaction and living within a commutable distance, and remote non-local roles that can be effectively performed remotely with the ability to work in approved states.

PSEG offers a unique experience to our more than 12,000 employees – we provide the resources and opportunities for career development that come with being a Fortune 500 company, as well as the attention, camaraderie and care for one another you might typically associate with a small business. Our focus on combatting climate change through clean energy technology, our new net zero climate vision for 2030 and enhanced commitment to diversity, equity and inclusion; and supporting the communities we serve make this a particularly exciting time to join PSEG.

Job Summary

As part of PSE&G's Gas Operations business, directly supervise bargaining unit personnel in the installation, servicing and repair of HVAC equipment, gas and electric appliances, commercial and industrial equipment, emergency and leak response, and meter and regulator installations. Work location may vary based on business needs.

Job Responsibilities

  • Assure customer satisfaction for residential and small industrial and commercial customers; includes interaction with municipalities, government agencies/officials on behalf of PSE&G.
  • Maintain performance records to ensure proper productivity and quality of work.
  • Ensure technical development of Appliance Service Associates. Train, appraise and evaluate work performance. Provide technical expertise for supervised employees as required.
  • As required, coach and counsel employees and resolve employee and industrial relations matters.
  • Assure work practices are safe and quality-driven.
  • Perform economic/productivity evaluations of work practices.
  • Ensure follow-up and customer contact on BPU/Executive inquiries.
  • As Appliance Service is a 24/7 operation, you must be willing to respond outside of normal working hours. You may also be required to work in an alternate location.

Job Specific Qualifications

  • High School diploma
  • Minimum 3 years' experience in appliance repair or the construction / operation / maintenance of gas distribution facilities

  • Broad knowledge of and experience in the gas delivery business
  • Leadership skills; Ability to achieve results in challenging situations
  • Analytical skills, strong Knowledge of Microsoft Office
  • Must obtain an acceptable score on the First Line Supervisor's Test (FLST) unless presently an internal employee directly supervising (i.e. responsible for performance review) blue collar, operating department/represented associates for a minimum of 12 continuous months. For those who have previously taken and received an acceptable score on the FLST but who are not presently and directly supervising represented associates, test results will be valid for a maximum period of two years from the date the test was taken.
  • Knowledge of the Company/Union Bargaining agreement
  • Must possess and maintain a valid US driver's license with a satisfactory driving record.
  • This is a safety sensitive position. D.O.T. testing is required.
  • Associate or Bachelor's degree
  • Mechanical skills, knowledge of HVAC and Energy Consuming Equipment
  • Plumbing, electrical or mechanical Trade-related licenses and certifications
  • Strong presentation skills

Minimum Years of Experience

3 years of experience


Data Needed in Data Needed


None Noted


Certain positions at the Company may require you to have access to Part 810-Controlled Information. Under the law, the Company is limited in who it can share this information with and in certain circumstances it is necessary to obtain specific authorization before the Company can share this information. Accordingly, if the position does require access to this information, you must complete a 10 CFR Part 810 Export Control Compliance Nationality Request Form, a copy of which will be provided to you by Talent Acquisition if an offer is made. If there is a need for specific authorization, due to the time it takes to obtain authorization from the government, we will likely not be able to further proceed with an offer.

Candidates must foster an inclusive work environment and respect all aspects of diversity. Successful candidates must demonstrate and value differences in others' strengths, perspectives, approaches, and personal choices.

As an employee of PSE&G or PSEG LI, you should be aware that during storm restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations.

Certain positions at the Company may require you to have access to 10 CFR Part 810 controlled information. If the position does require access to this information, the Talent Acquisition representative will provide further details upon making an offer.

PSEG is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legally protected characteristic. Legally protected characteristics include race, color, religion, national origin, sex, age, marital status, sexual orientation, disability or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals.

Business needs may cause PSEG to cancel or delay filling position at any time during the selection process.

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