Associate Patient Care Coordinator - Irwin, PA

$2,000 Sign On Bonus For External Candidates

Combine two of the fastest - growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making Healthcare data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life’s best work.SM

The Associate Patient Care Coordinator is responsible for coordinating and maintaining a positive customer experience while performing pre - registration, registration, scheduling, and business office functions. Must possess excellent customer service skills. Be able to interact in a friendly, professional manner with a wide range of patients, operations staff, physicians, and other departments within the Excela Health system. Attention to detail and the ability to work well under pressure is essential. Also, must be able to function effectively in an environment where it is necessary to perform several tasks simultaneously, and where interruptions are frequent.

Position will be primary outpatient with occasionally with a total of 40 hours per week. Ability to work an 8-hour shift. Hours can range Monday - Saturday 6:00am EST - 6:00pm EST. This position is located in our office at 8775 Norwin Ave, Irwin, PA 15642

Primary Responsibilities:

• Manages patient placement and bed board functions
• Contacts insurance carrier(s) to obtain all information necessary for the successful billing of 3rd party payers (coordination of benefits, benefit coverage / limits, co - pay / deductible amounts, authorization, pre - certification and referral requirements etc.
• Re - verifies insurance of recurring patients
• Performs financial assessments and determines patient’s responsibility
• Advises patient of all financial obligations
• Communicates balance amounts, deposits and point of service payments
• Prepares charts, registration forms, patient address or graph plates, etc.
• Forwards required items to nursing unit / clinic / ancillary department
• Answers telephone, maintains files, sorts mail and keeps inventory of supplies
• Informs manager of all activities, needs and problems
• Assists with data collection
• Deals with physicians and other customers
• Coordinates expiation documentation and manages patient valuables
• Performs related duties as required

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED (or higher)
• Ability to work Monday - Saturday daylight between hours of 6:00am EST - 6:00pm EST and assist in the evening as needed 24/7 this include weekends and holidays
• Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation.

Preferred Qualifications:

• 1+ years of admissions, scheduling, or business office experience
• Experience with Medical Terminology
• Proficient Keyboard Skills measured at 30+ WPM
• Knowledge of Payor / Insurance Benefit
• Basic working knowledge of computers and office equipment
• Basic Math and Keyboard Proficiency

Soft Skills:

• Excellent communication, interpersonal and organizational skills
• Ability to communicate with all members of the health care team
• Proficient oral and written communication skills
• Ability to multi - task and prioritize assignments

UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.

Military & Veterans find your next mission: We know your background and experience is different and we like that. UnitedHealth Group values the skills, experience and dedication that serving in the military demands. In fact, many of the values defined in the service mirror what the UnitedHealth Group culture holds true: Integrity, Compassion, Relationships, Innovation and Performance. Whether you are looking to transition from active duty to a civilian career, or are an experienced veteran or spouse, we want to help guide your career journey. Learn more at https://uhg.hr/transitioning-military

Learn how Teresa, a Senior Quality Analyst, works with military veterans and ensures they receive the best benefits and experience possible. https://uhg.hr/vet

Careers with OptumInsight. Information and technology have amazing power to transform the Healthcare industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life’s best work.SM

**PLEASE NOTE** The sign on bonus is only available to external candidates. Candidates who are currently working for a UnitedHealth Group, UnitedHealthcare or related entity in a full time, part time, or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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