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Job Details

Quest Diagnostics

Laboratory Manager



Full Time

On Site


North Vernon, Indiana, United States

Laboratory Manager Generalist

Location: 301 Henry Street| North Vernon, IN

Shift: Mon-Fri/Days/8am-430pm

Sign-on Bonus: $10,000

Has the overall responsibility for the planning, coordination, evaluation, and supervision of all technical and/or operational activities and staff members in the laboratory. Responsible for operating the lab with the highest quality, safety and integrity in an efficient and economical manner.

* Proof of COVID-19 vaccination will be required

  • Plan, assign and direct work in the laboratory. Serve as liaison with other areas as needed.
  • Mentor and support direct reports in their responsibilities and functions. Identify and implement training programs as necessary to ensure they receive training in supervisory skill development.
  • Define, coordinate and monitor quality assurance programs and supervise activities of the department Quality Coordinator/Representative. Ensure quality control and compliance procedures are followed and QC reports are up to date. Oversee plans and preparations for inspections.
  • Oversee staffing of all personnel in the laboratory. Effectively maintain quality staffing by interviewing, hiring, training and providing staff development through performance evaluation and corrective counseling.
  • Identify future needs in terms of staff, equipment, and facilities. Submit appropriate documentation for procurement of such.
  • Review test performance, drive process improvements and project management. Prepare and submit required reports to meet established deadlines.
  • Manage test database. Ensure departmental standard operating procedures and database accurately reflects the current process.
  • Coordinate R&D activities as they relate to operations and actively participate on subspecialty committees, corporate committees and business unit committees as needed.
  • Develop annual budget and manage department costs and resources to adhere to budget.
  • Resolve problems through interaction with clients.
  • Define, coordinate and monitor EHS programs and supervise activities of the Department Safety Coordinator. Ensure EHS regulatory standards and safety procedures are followed. Oversee plans and preparations for inspections.
  • Maintain laboratory areas and equipment in a safe, functional and sanitary condition.
  • Adheres to all established CLIA, HIPAA, OSHA and laboratory safety requirements.
  • Required to use (a) personal protective equipment, (b) engineering controls and/or (c) work practice controls as directed by management.
  • Participate in government or regulatory agency inspections.
  • Other duties as assigned. This is not an exhaustive list of all duties and responsibilities, but rather a general description of work performed by the position.


Required Work Experience:

Minimum of eight (8) years laboratory experience with at least four (4) years direct supervisory experience in a clinical laboratory.

Preferred Work Experience:


Physical and Mental Requirements:

  • The normal performance of duties may require lifting and carrying objects: Objects 1 to 10 pounds are lifted and carried frequently; objects 11 to 25 pounds are lifted and carried occasionally; objects 36 to 50 pounds are seldom lifted or carried and objects over 50 pounds are not to be lifted or carried without assistance.
  • Ability to sit or stand for long periods of time.
  • May be required to use a wide variety of manual and automated pipettes and laboratory instruments and apparatuses all of which demand significant manual dexterity.


  • Comprehensive theoretical and operational job knowledge in designated specialty required.
  • Knowledge of organizational/departmental policies and procedures.


  • Proven leadership and problem-solving skills.
  • Must be detail-oriented, have the ability to work independently, establish work priorities and to handle several tasks simultaneously for maximum department efficiency.
  • Interpersonal and communication skills necessary to deal courteously and effectively with employees, co-workers and clients.
  • Ability to deal with client information in a confidential manner.
  • Proficiency in Microsoft Office (Word, Excel and Outlook) and Laboratory Information Systems.

Bachelor’s Degree
Master’s Degree

ASCP Certification
Current California Clinical Laboratory Scientist license. (CA Only) (Required)