Health Insurance Enrollment Assistant-Venice

Responsibilities

Venice Family Clinic is a community health center whose
mission is 'To provide quality primary health care to people in need.' Venice
Family Clinic cares for over 27,000 low-income patients in over 120,000 visits
annually who might otherwise go without critically needed health care services.
Venice Family Clinic has fourteen locations with over 420 staff, 1,300
volunteers, and a budget of $70 million. We provide high quality, comprehensive
primary and specialty health care, dental, mental health, substance use
treatment and child development services to underserved individuals and
families on the Westside of Los Angeles.

In this role, you will operate
as first contact for health insurance clients through phone and/or drop-in
services and provide support for the data management of VFC's Health Insurance
Enrollment Program. You will be responsible for entering and maintaining
accurate data, file retrieval and assist with reporting.

• Computer knowledge
  including ability to work with database and word processing -Required.
• Ability to keep accurate
  records -Required.
• Ability to file
  alphabetically and numerically accurately -Required.
• Interpersonal skills to
  interact effectively with staff and volunteers -Required.
• Ability to work with
  sensitive information and maintain confidentiality -Required.
• Ability to perform duties
  even with frequent interruptions and /or distractions including the ability
  to respond to changing priorities and deadlines -Required.
• Oral and written Spanish
  skills -Required.
• Desire to work with
  individuals from diverse ethnic, educational and socioeconomic backgrounds -Required.
• Strong
  communication skills, particularly dealing with telephone conversations -Required.
• Strong customer service
  skills -Required.
• Demonstrated work experience in high volume office setting -Required.
• Demonstrated work experience in a community based health
  clinic -Required.
• Ability to work weekends and evenings on an as needed basis -Required.
• Ability to provide coverage at multiple sites (Rose, Pico, RLHC and
  CHC) on a weekly basis -Required.

UCLA is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.