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Job Details

Lincoln Financial Group

Consultant, Operational Risk (Group Benefits and Retirement) - Remote




Hartford, Connecticut, United States

Alternate Locations: US All Regions; Work from Home

Work Arrangement: Work from Home

Relocation assistance:: is not available for this opportunity.

Pay Range: $63,100 - $137,900

Bonus Potential: 5%

Requisition #: 70247

The Role at a Glance:

As an Operation Risk Consultant within our Group Protection and Retirement Plan Services (RPS) organization, you will consult, analyze, and deliver on more complex assignments/projects independently for Operational Risk Management. You will serve as a risk resource on more complex projects including system implementations, process improvements, and financial/operational control initiatives. You will conduct operational risk assessments in various parts of our Group Protection and RPS business. You will also meet with business partners to promote and assist with implementing industry best practices and system support for robust Quality Assurance programs and Operational Risk initiatives.

What you'll be doing:
  • Maintains knowledge on current and emerging developments/trends, assesses the impact, and collaborates with management to incorporate new trends and developments in current and future solutions.
  • Champions and enhances organizational initiatives by positively influencing and supporting change management and/or departmental/enterprise initiatives.
  • Serves as a resource to team members and applicable internal/external stakeholders on more complex assignments/projects.
  • Identifies and recommends process improvements that significantly reduce workloads or improve quality.
  • Maintains and maps key procedural controls to defined risk scenarios for each operational risk category and documents process flows as defined through interviews with subject matter experts.
  • Partners with appropriate internal stakeholders and management to strengthen the control environment and to address financial and operational control deficiencies.
  • Tracks and monitors progress against corrective action plans. Develops and reviews test plans to ensure mitigation strategies are consistently followed.
  • Works with management across departments to implement key initiatives to ensure the proper financial and operational controls are contemplated, initiated, executed, and maintained.
  • Carries out duties in compliance with all state and federal regulations and guidelines. Complies with all company policies and procedures.
  • Proactively liaises with internal stakeholders and management to anticipate and address internal risks before they become an issue.
  • Serves as a first alert system to keep management and other internal stakeholders aware of unanticipated problems to be addressed and/or opportunities to be considered
  • Communicates with management on internal control activity and serves as a resource during projects & process reviews to advise on implications regarding internal controls.
  • Serves as the liaison for the annual SOC1 & SOC2 audit work between the business and external stakeholders by working with internal partners to develop action plans as needed, updating the report for issuance, and communicating report outcomes with business partners and management.
  • Partners with internal stakeholders to educate and implement industry best practices on existing and new quality assurance programs, including system support.
What we're looking for:


  • 3 - 5+ Years of experience in operational/business risk management/audit in Group Protection and Retirement Plan Services (RPS)
  • 4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's) in Accounting, Finance, Compliance, or Risk Management


  • CRM, Certified Risk Manager
  • CIA, Certified Internal Auditor
  • CPA, Certified Public Accountant
  • Project management experience

What’s it like to work here?

At Lincoln Financial Group, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future.

What’s in it for YOU:

  • A clearly defined career framework to help you successfully manage your career

  • Leadership development and virtual training opportunities

  • PTO/parental leave

  • [Register to View]

  • Free financial counseling, health coaching and employee assistance program

  • Tuition assistance program

  • A leadership team that prioritizes your health and well-being; offering a remote work environment and flexible work hybrid situations

  • Effective productivity/technology tools and training

Work Arrangement

Work from Home : Employees will work from home and are not required to work in a Lincoln office on a regular basis.

Lincoln will evaluate the following when setting the successful candidate's wage rate:
• Prior work or industry experience.
• Education level to the extent education is relevant to the position.
• Unique skills

About The Company

Lincoln Financial Group, a Fortune 200 company with over 10,000 employees, provides advice and solutions that help empower Americans to take charge of their financial lives with confidence. Our core business areas — Life Insurance, Annuities, Retirement Plan Services and Group Protection — focus on supporting, preserving and enhancing over 17 million customer’s lifestyles and retirement outcomes.

Headquartered in Radnor, Pennsylvania, Lincoln Financial Group is the marketing name for Lincoln National Corporation (NYSE: LNC) and its affiliates. The company had $324 billion in end-of-period account values as of June 30, 2021.

Ranked one of the Best Large Employers in America and Best Employers for Women by Forbes magazine as well as one of Newsweek’s Most Responsible Companies, Lincoln Financial Group makes a serious investment in our employees’ futures through a broad range of wealth accumulation and protection plans, health and wellness programs, and career development resources designed to help each individual reach their personal and professional goals.

Lincoln is committed to creating a [Register to View] environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Lincoln Financial Group is a committed corporate citizen included on major sustainability indices including the Dow Jones Sustainability Index North America and FTSE4Good. Dedicated to diversity and inclusion, we earned perfect 100 percent scores on the Corporate Equality Index and the Disability Equality Index. Follow us on [Register to View] , [Register to View] , [Register to View] , and [Register to View] . Sign up for email alerts at [Register to View]

Be Aware of Fraudulent Recruiting Activities

If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters.

Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln's fraud team at [Register to View] if you encounter a recruiter or see a job opportunity that seems suspicious.

Additional Information

This position may be subject to Lincoln’s Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln’s current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.

Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial Group are considered property of Lincoln Financial Group and are not subject to payment of agency fees.

Lincoln Financial Group (“LFG”) is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, Veteran status, or genetic information. Applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling [Register to View] .

This Employer Participates in E-Verify. See the [Register to View] notices.

Este Empleador Participa en E-Verify. Ver el [Register to View] avisos.