Job Details
Lincoln Financial Group
Director of Training, Group Protection Operations Team
Alternate Locations: Work from Home
Work Arrangement:
Hybrid/Flexible : Work at home and use the office as appropriate for in-person collaboration.
Relocation assistance: is not available for this opportunity.
Requisition #: 71845
The Role at a Glance
We are excited to bring on a Director of Training to join our Group Protection Operations Team supporting the Workplace Solutions organization in a remote environment.
Background Details
As Director of the Group Protection Training Team, you will provide leadership, coaching and development to a team of 8-10 Trainers. You will provide your team direction on processes and procedures while collaborating with your peers and senior leaders on our overall strategic objectives. You will be responsible for the overall design, delivery, and execution of training programs within Group Protection Operations. This includes the development, implementation, and evaluation of complex training plans/programs, curriculum, and materials alongside ongoing monitoring of assigned training programs, curriculum effectiveness and organizational readiness. In addition, you will provide training, learning, and development subject matter expertise in support of strategic initiatives including new product/system launches, process improvement/re-engineering, and digital capability delivery. If this sounds like a role for you, please read on!
What you'll be doing
- You will lead a vital team in an environment that is constantly changing by empowering them to proactively challenge what they do each day. You will provide training and development opportunities, including stretch assignments, for team members and give honest and open feedback to aid in the development of talent. You will direct and evaluate individual/team performance and takes appropriate action to meet and/or exceed performance standards.
- You will evaluate work efforts across the team for ongoing opportunity to shift activities to most appropriate skill set and drive towards a more cost-effective model.
- You will identify and prioritizes complex/comprehensive training needs and requirements in collaboration with business stakeholders and management.
- You will direct ongoing assessments of training effectiveness with the key focus on accelerating/enhancing productivity, engagement and quality and recommends complex and/or highly comprehensive training modifications as necessary.
- You will develop training strategies to support cross organizational roles leveraging instructional and digital delivery methods. In addition, you will direct, conduct and/or participates in complex training projects for the retirement plan services operations team.
- You will establish and maintain a collaborative relationship with key internal stakeholders across the functional areas while acting as a resource for team members. In addition, you will partner with key stakeholders to focus on initiatives to increase employee engagement, employee experience and drive positive customer experiences.
- You will build and foster effective relationships, internally/externally, to influence the employee and client experience.
- You will review existing processes and delivery methods to find opportunities to leverage digital content. You will develop evaluation methods, key performance indicators and dashboards to measure training effectiveness. In addition, you will monitor metrics and audits training program for continuous improvement.
What we’re looking for
Must-have experience (Required):
- 4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's)
- 7+ Years of experience in training that directly aligns with the specific responsibilities for this position, including 3+ years of managerial, supervisory, and/or demonstrated leadership experience
- Prior experience leveraging technology driven training tools and implementing learning programs for a remote workforce
Nice-to-have experience (Preferred):
- Project Management experience
- Experience with e-learning programs and tools
- Experience in adult education and learning concepts and programs
Travel Requirements
- Up to 10%
What’s it like to work here?
At Lincoln Financial Group, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future.
What’s in it for YOU:
A clearly defined career framework to help you successfully manage your career
Leadership development and virtual training opportunities
PTO/parental leave
Free financial counseling, health coaching and employee assistance program
Tuition assistance program
A leadership team that prioritizes your health and well-being; offering a remote work environment and flexible work hybrid situations
Effective productivity/technology tools and training
Pay Range: $87,700 - $159,900
Actual base pay could vary based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln’s total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln’s standard benefits package.
About The Company
Lincoln Financial Group, a Fortune 200 company with over 10,000 employees, provides advice and solutions that help empower Americans to take charge of their financial lives with confidence. Our core business areas — Life Insurance, Annuities, Retirement Plan Services and Group Protection — focus on supporting, preserving and enhancing over 17 million customer’s lifestyles and retirement outcomes.
Headquartered in Radnor, Pennsylvania, Lincoln Financial Group is the marketing name for Lincoln National Corporation (NYSE: LNC) and its affiliates. The company had $324 billion in end-of-period account values as of June 30, 2021.
Ranked one of the Best Large Employers in America and Best Employers for Women by Forbes magazine as well as one of Newsweek’s Most Responsible Companies, Lincoln Financial Group makes a serious investment in our employees’ futures through a broad range of wealth accumulation and protection plans, health and wellness programs, and career development resources designed to help each individual reach their personal and professional goals.
Lincoln is committed to creating a [Register to View] environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Lincoln Financial Group is a committed corporate citizen included on major sustainability indices including the Dow Jones Sustainability Index North America and FTSE4Good. Dedicated to diversity and inclusion, we earned perfect 100 percent scores on the Corporate Equality Index and the Disability Equality Index. Follow us on [Register to View] , [Register to View] , [Register to View] , and [Register to View] . Sign up for email alerts at [Register to View]
Be Aware of Fraudulent Recruiting Activities
If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters.
Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln's fraud team at [Register to View] if you encounter a recruiter or see a job opportunity that seems suspicious.
Additional Information
This position may be subject to Lincoln’s Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln’s current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.
Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial Group are considered property of Lincoln Financial Group and are not subject to payment of agency fees.
Lincoln Financial Group (“LFG”) is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, Veteran status, or genetic information. Applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling [Register to View] .
This Employer Participates in E-Verify. See the [Register to View] notices.
Este Empleador Participa en E-Verify. Ver el [Register to View] avisos.