Job Details
Labcorp (Drug Development)
Customer Service Supervisor - Patient Customer Service
Supervises the day-to-day functions of the Customer Service area. Directs supervisory responsibility for 10-20 employees, exempt and non-exempt. Responds to and resolves complex problems related to lab results and services provided. Responsible for employee evaluations and disciplinary actions. Accountable for performance of department. Reports to the Manager of Customer Service. Normally requires an Associates Degree w/3-5 years experience in Customer Service.
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