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Job Details

Labcorp (Drug Development)

Customer Service Supervisor - Patient Customer Service (M-F;10-7pm ET)

Office and Administrative Support


Full Time

On Site


McLeansville, North Carolina, United States

Supervises the day-to-day functions of the Customer Service area. Directs supervisory responsibility for 10-20 employees, exempt and non-exempt. Responds to and resolves complex problems related to lab results and services provided. Responsible for employee evaluations and disciplinary actions. Accountable for performance of department.

License/Certification/ Education: Reports to the Manager of Customer Service. Normally requires an Associates Degree w/3-5 years experience in Customer Service.

Previous high volume calls experience strongly preferred

Labcorp is proud to be an Equal Opportunity Employer:

As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. We encourage all to apply.

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