Manager, Program Manager

ROLE SUMMARY

This role resides within the Pfizer Digital R&D Creation Center, and works under the direction of the Drug Safety R&D(DSRD)/Comparative Medicine (CM)/ACD Creation Center Lead to deliver key Digital solutions to DSRD/CM business lines. This Program Manager is responsible for delivering technical solutions in a regulated space. This role requires strong collaboration across the team of other program managers, client partners, engineers, support staff, analysts and business subject matter experts. It also requires the ability to work independently with a focus on high quality deliverables and a strong sense of accountability. This role will require a strong desire for continuous learning to stay current with the rapidly evolving technology landscape.

ROLE RESPONSIBILITIES

This role is responsible to manage and deliver technology solutions supporting Drug Safety R&D/CM in partnership with Client Partners, other Digital Teams, service providers, team members and stakeholders.

The primary responsibilities critical for this role are as follows:

• Manage medium to large programs comprised of multiple projects such as Pristima, Savante and OneView

• Partner with internal and external teams to define and implement technical solutions that improve Pfizer processes and end user experiences

• Manage and facilitate the validation and deployment of new and upgraded software to support various business processes in DSRD/CM, helping to overcome technical challenges as needed

• Manage, facilitate, and assist with the diagnosis and restoration of applications, infrastructure, networking issues, etc. for critical systems used for day-to-day operations for DSRD/CM, understanding the escalation path and when to use it

• Evaluation of new and existing systems to determine regulatory, data integrity, security requirements and opportunities to provide a technical solution to improve processes

• Establish strong relationships with key partner organizations (including but not limited to Digital Client Partners, Architecture, Castles Support Team, DSRD Systems Enabling and Business Stakeholders)tostrengthen delivery of cross-functional solutions

• Manage technical work activities of contingent worker resources to support enhancements and continuous improvements to systems, applications, and/or services

• Manage relationships with vendors especially those involved with hosting solutions for DSRD or CM

• Participate in Informatics Boards meetings for both DSRD and CM providing Digital guidance for Use Cases presented to the boards to ensure limited funds are spent on projects that provide the biggest positive impact to the business

BASIC QUALIFICATIONS

• Bachelor’s degree required in Computer Science, Engineering or related field

• 5+ years proven relevant project management experience delivering medium to large projects in a regulated environment

• Technical experience with infrastructure including but not limited to: Operating Systems, Databases, Security and Networking Technologies

• Ability to work independently and multi-task effectively

• Flexible and willing to accept a change in priorities as necessary

• Excellent oral and written communication skills, consensus building, facilitation, negotiation, and the ability to readily learn a new business area

• Proven relevant experience as an information technology professional in one or many roles such as a software developer, systems administrator, project manager, computer engineer or support specialist

PREFERRED QUALIFICATIONS

• Demonstrated competency in Software Development Lifecycles

• Demonstrated competency in Software Validation for regulated environments

• High level of awareness of internal and external technology trends

• Managing technology resources to meet goals across multiple solutions or projects

• Demonstrated experience in vendor negotiations and sourcing models with cited impacts to strategic direction and in-line production products

• Proven experience working and building relationships across matrixed organizations

NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS

Expectations around travel will be minimal

Digital is a 7x24x365 endeavor. This role may require physical or virtual participation on a weekend, holiday, or after normal business hours

Pfizer requires all U.S. new hires to be fully vaccinated for COVID-19 prior to the first date of employment. As required by applicable law, Pfizer will consider requests for Reasonable Accommodations.

Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.