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Job Details


Manager Market Insights



Full Time


Lake Forest, Illinois, United States

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 113,000 colleagues serve people in more than 160 countries.


Abbott Diagnostic is a division within Abbott, a global healthcare leader that helps people live more fully at all stages of life. Abbott is a leader in rapid point of care diagnostic information that helps in the prevention, diagnosis, and treatment of a range of health conditions. Every day, more than 10 million tests are run on Abbott’s diagnostics instruments, providing lab results for millions of people.


Our location in Lake Forest, IL currently has an opportunity for a Manager Market Insights. The primary responsibilities of this position are to lead established business and innovation market research in the collection, analysis, synthesis, and storytelling presentations of insights to guide decisions for our Global product portfolio.


  • Be a subject matter expert on customer and consumer insights to define business growth opportunities and marketing strategies.

  • Be proficient in creating and executing qualitative and quantitative primary market research among relevant stakeholders such as laboratory personnel and management, patients, consumers, clinicians, and public and private payors.

  • Lead in discovering actionable insights and presenting those findings to leadership

  • Collaborates with cross-functional business unit teams to define business problems and create the voice of customer research learning plans.

  • Create and implement best practices for conducting primary marketing research and disseminating learning.

  • Ensure the most appropriate methodologies are used to ensure that Business Unit stakeholders have the most comprehensive understanding of Global customer and consumer needs and market trends.

  • Translate data and information into compelling insight stories that drive business decisions and growth.



  • Bachelor’s Degree: Market Research, Business, MBA, Psychology, Sociology, or Economics.

  • 6+ years working in a matrix environment with experience in customer insights, market research, or competitive intelligence.

  • Expertise in qualitative and quantitative market research for new product development, pricing, segmentation, and advertising development and measurement.

  • Creative business problem solving by analyzing situations and applying critical thinking to resolve.

  • Strong storytelling and communication skills and the ability to influence senior levels of the organization and cross-functional teams.

  • Understand business and market levers and drive insights into actions.


  • Master’s Degree: Market Research, Business, MBA, Psychology, Sociology, Economics.

  • Global customer insights experience in Africa, Asia, Europe, Latin America, and North America.

  • Retail, Consumer Package Goods, and Healthcare industry experience

  • Thrive in a fast-paced environment.


At Abbott, you can have a good job that can grow into a great career. We offer:

  • A fast-paced work environment where your safety is our priority

  • Training and career development, with onboarding programs for new employees

  • Financial security through competitive compensation, incentives, and retirement plans

  • Health care and well-being programs, including medical, dental, vision, and wellness programs

  • Paid time off

  • 401(k) retirement savings with a generous company match

  • The stability of a company with a record of strong financial performance and a history of being actively involved in local communities

Learn more about our benefits that add real value to your life to help you live fully: [Register to View]

Follow your career aspirations to Abbott for diverse opportunities with a company that provides the growth and strength to build your future. Abbott is an Equal Opportunity Employer committed to employee diversity.

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