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Job Details


Manager, Accounts Receivable



Full Time

On Site


Orlando, Florida, United States

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 113,000 colleagues serve people in more than 160 countries.

The key to successful treatment and full recovery is often fast, accurate diagnosis. Abbott’s life-changing tests and diagnostic tools provide insights that enable smarter, faster decisions and transform the way the world is managing health.

Our pioneering technology spans the world of healthcare operations — with medical diagnostic instruments, tests, automation and informatics solutions for hospitals, reference labs, blood centers, emergency departments, physician offices and clinics.

Abbott Rapid Diagnostics Orlando site is part of Global Business Services (GBS). GBS has a global accountability to deliver an exceptional customer experience and create business value through compliance, standardization and data analytics. The GBS group fosters a collaborative, team focused and winning environment where employees are accountable and encouraged to develop themselves.

As a key member of the Finance Team, the Manager, Accounts Receivable leads a large team in Orlando, FL supporting multiple business units. This position will serve as the single point of contact for designated business units receivables key account processes. The successful candidate has strong interpersonal communication and leadership skills along with the ability to interact with various levels of finance personnel including senior leadership. This individual is accountable for the ultimate delivery of service commitments throughout ARDx.


  • Ownership & oversight of accounts receivable processes including; collections and billing with a strong focus on cash target and CEI.

  • Lead a large team of supervisors and collection specialists supporting 5 business units with a wide range of customer groups across ARDx.

  • Present, articulate, and analyze cash and ageing reports for senior management

  • Develop, monitor, and present key performance indicators that will assist the collections team in improving bad debt exposure and DSO in order to attain financial objectives

  • Collaborate with GBS and HQ leadership to ensure alignment of priorities, management, and influence of results through working in a matrixed environment

  • Provide process expertise for business integrations including new business models

  • Identify, drive, and monitor continuous improvement related to the OTC process area

  • Collaborate with customer service leadership on OTC process efficiencies

  • Ensure adequate and timely root cause analysis to understand problem drivers and implementation of necessary corrections and/or changes

  • Define and agree on KPIs and performance measures associated with the end to end process

  • Lead benchmarking activities and continuous assessment of process performance measures, driving measurable improvements in the process over time

  • Responsible for the implementation of new controls and processes as needed

  • Assists with review and analysis of the financial statements and trends specific to AR

  • Fosters a team collaboration of staff development, mentoring, performance management, engagement, and hiring.

  • Transfer knowledge to team members for their growth and advancement

Core Competencies

  • Demonstrated team leadership ability – Drives Engagement, Instills Trust, Ensures Accountability, Attracts Top Talent, and Drives Vision and Purpose

  • Communicates Effectively – Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences

  • Balances Stakeholders – Anticipating and balancing the needs of multiple stakeholders

  • Builds Effective Teams – Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals

  • Manages Complexity – Making Sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.

  • Organizational Savvy – Maneuvering comfortable through complex policy, process, and people-related organizational dynamics.

  • Develops Talent – Developing people to meet both their career goals and the organization’s goals

  • Manages Ambiguity – Operating effectively, even when things are not certain or the way forward is not clear

  • Customer Focus – Building strong customer relationships and delivering customer-centric solutions

  • Optimizes Work Processes – Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement


  • Demonstrated passion for personal and professional excellence

  • Strong work ethic, uncompromising integrity, and personal humility

  • Ability to manage change and help the organization develop into one team through improved processes and systems

  • Excellent attention to detail, well-organized, highly accountable, and self-motivated

  • Excellent analytical insight, prioritization, and problem-solving skills

  • Strong oral, written, and interpersonal skills

  • Experience presenting to large audiences and analyzing large quantities of data

  • Able to manage multiple, competing priorities while maintaining data accuracy and meeting deadlines

  • Action-oriented individual with the perseverance to push high value projects through to completion

  • Established ability to succinctly present complex analysis to all levels within the organization


  • BS in Accounting / Finance required; CPA or MBA preferred.

  • 5 - 7 years of Accounting/Finance experience required

  • 7+ years in Accounting/Finance leadership position required

  • Extensive experience with SAP preferred

  • Business Analytics tool experience preferred (PowerBI/Qlikview)

  • Advanced experience in Excel and proficiency with Microsoft Office Suite (Outlook, Access, Word, Powerpoint


At Abbott, you can have a good job that can grow into a great career. We offer:

  • Training and career development, with onboarding programs for new employees and tuition assistance

  • Financial security through competitive compensation, incentives and retirement plans

  • Health care and well-being programs including medical, dental, vision, wellness and occupational health programs

  • Paid time off

  • 401(k) retirement savings with a generous company match

  • The stability of a company with a record of strong financial performance and history of being actively involved in local communities

Learn more about our benefits that add real value to your life to help you live fully: [Register to View]

Follow your career aspirations to Abbott for diverse opportunities with a company that provides the growth and strength to build your future. Abbott is an Equal Opportunity Employer, committed to employee diversity.

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