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Job Details

GlaxoSmithKline (GSK)

Product Owner, Planisware



Full Time

On Site


Brentford, South Dakota, United States

Site Name: GSK House, UK - Hertfordshire - Stevenage, USA - Pennsylvania - Upper Providence
Posted Date: Dec 14 2022

The Planisware Product Owner is accountable for designing and delivering the roadmap that will improve the user experience for the Planisware product suite and support the strategic priorities. The Product Owner will work collaboratively with stakeholders to agree on priorities within their domain and build plans to deliver against those priorities.

The Product Owner is recognized as the go to leader and trusted advisor for the Planisware product suite, working collaboratively and adaptively to constantly meet the needs of their customers and deliver value to GSK.

Key Responsibilities:

  • Technology Strategy & Enablement: in the role of trusted advisor, strong domain knowledge of pipeline planning and resource forecasting for the delivery of medicinal products to market, including one or more of the following: business process, industry best practices, in market solutions.

  • Demand management: Collaborate with business stakeholders to capture, manage and prioritize requirements and use cases for the product backlog alongside technical investments to produce a roadmap that delivers the highest business value. Accountable for delivering on the product backlog within the available budget.

  • Governance: Establish business value, oversee and drive delivery and service performance and manage business risk within the scope of their product. Responsible for representing the product in governance boards such as Steering and Design Authority.

  • Product/Project Delivery: Design and deliver the optimal set of products and services which meets the business strategy and requirements. Accountable for creation and execution of the product roadmap. The ability to think big picture with a customer first approach is imperative.

  • Quality, Risk & Compliance: Accountable for ensuring the product within the domain is compliant with internal security and risk management policies and practices, as well as external regulatory and statutory requirements e.g. GxP and that Tech continuity plans are in place for all critical products.

  • Feature Definition: Proven ability to translate customer requests, competitive activities, and industry trends into value drivers of new technology solutions and product requirements that can be easily understood by product teams, developers and other key constituencies within the organization. Facilitate workshops to ensure alignment and clarification of business needs and requirements

  • Service Management: Responsible for ensuring any changes are delivered in accordance to the services levels that are in place, to ensure adherence to those SLAs, and directly managing any Level 3 support issues and escalations. Accountable for the full Lifecycle Management of the product.

  • People Management: Will work in collaboration with the broader team to drive and deliver business value to tight timelines adhering to the release management calendar where applicable.

  • Adoption strategy & change management: in the role of change agent, support both the product teams and the business in agile approaches to solution development and adoption, building excitement, momentum, visible success stories and clear value-based versions of vision as roadmap plans come to life.

Basic Qualification:

  • Bachelor’s Degree in Technical Degree - e.g., Engineering, Information Technology

  • Degree, min. 2 years relevant (e.g. Service Management, Business Analysis) experience in major global Tech organization

  • Candidate must have experience using Planisware project management software

  • Candidate must have SAFe Agile Product Manager Certification

  • Experience working in an IT product related industry, with experience in IT software analysis, design or delivery using Agile processes and methodologies

  • Experience in relationship management, influencing and communication skills

  • Experience working in respective functional area (business operating models, processes & products)

Preferred Qualifications:

  • Knowledge and assessment of emerging trends (both functional and technical) within domain


Why GSK?

Our values and expectations are at the heart of everything we do and form an important part of our culture.

These include Patient focus, Transparency, Respect, Integrity along with Courage, Accountability, Development, and Teamwork. As GSK focuses on our values and expectations and a culture of innovation, performance, and trust, the successful candidate will demonstrate the following capabilities:

  • Agile and distributed decision-making – using evidence and applying judgement to balance pace, rigour and risk.

  • Managing individual and team performance.

  • Committed to delivering high quality results, overcoming challenges, focusing on what matters, execution.

  • Implementing change initiatives and leading change.

  • Sustaining energy and well-being, building resilience in teams.

  • Continuously looking for opportunities to learn, build skills and share learning both internally and externally.

  • Developing people and building a talent pipeline.

  • Translating strategy into action - a compelling narrative, motivating others, setting objectives and delegation.

  • Building strong relationships and collaboration, managing trusted stakeholder relationships internally and externally.

  • Budgeting and forecasting, commercial and financial acumen.

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world in the next 10 years.

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a workplace where everyone can feel a sense of belonging and thrive as set out in our Equal and Inclusive Treatment of Employees policy. We’re committed to being more proactive at all levels so that our workforce reflects the communities we work and hire in, and our GSK leadership reflects our GSK workforce.

As an Equal Opportunity Employer, we are open to all talent. In the US, we also adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class*(*US only).

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

Please don’t hesitate to contact us if you’d like to discuss any reasonable adjustments to our process which might help you demonstrate your strengths and capabilities.

For UK Intern roles (including Industrial Placements) you can either call us on 01582 692870, or send an email [Register to View] UK Apprentice and Graduate Programme roles (including Future Leaders Programme) you can either call us on 0[Register to View] , or send an email [Register to View] site.