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Job Details

CVS Health

Lead Director, ML Platform



Full Time

On Site


New York, United States

Job Description
CVS Health is America’s leading health solutions company delivering care in ways no one else can. Our purpose is simple and clear: Bringing our heart to every moment of your health. What sets CVS Health apart isn’t just the health care we provide. It’s how we provide it. We help people navigate the health care system — and their personal health care — by improving access, lowering costs and being a trusted partner for every meaningful moment of health.

Analytics & Behavior Change is an innovation engine supporting the entire CVS Health organization by embedding deep insights into key decision processes and focusing on our biggest, most complex problems. Join Analytics & Behavior Change to make a meaningful difference to our communities through data and analytics and help CVS Health change the landscape of the health care industry!

This position lies within the Enterprise Data & Machine Learning team. The EDML team focuses on data and ML platform design and development aimed at improving the productivity and efficacy of thousands of fellow data scientists and engineers throughout the organization. This foundation will facilitate hundreds of millions of ML enabled member and consumer touchpoints. Our work is ambitious and far reaching with the potential to become a new internal standard, an OSS project, or differentiating intellectual prop.

Role Responsibilities:

Regularly works to improve solution performance; designs and implements changes independently to improve results.

Thinks through strategic goals of A&BC/CVSH and how products fit within the strategy; advocates for product vision to business counterparts and serves as trusted advisor.

Maintains working relationship with business domains to determine if business needs are being met and tracks trends in usage for resourcing purposes.

Leads market research for associated A&BC vertical; presents findings to A&BC and broader CVSH leadership; influences key stakeholders on strategic product decisions.

Conducts feasibility studies to outline risks and issues associated with analytics solutions; escalates risks/benefits to thought leaders for further consideration before going forward with strategy improvements; coordinates with business leads to develop buy-in to analytics strategy from key players.

Leads and provides overall direction for creating team’s goals and metrics; determines unique metrics and goals for each role as well as for the overall team and project.

Considers the overall organizational talent needs within A&BC and proactively thinks about recruiting within the broader CVSH landscape for analytics, data science, and data engineering talent; regularly conducts interviews with candidates.

Leads a team to achieve business goals; coaches each team member to ensure their professional goals are being met; provides developmental opportunities to team members on a regular basis.

Able to synthesize feedback to introduce new business opportunities, consistently provides recommendations based on analytics best practices.

Pay Range
The typical pay range for this role is:
Minimum: 140,000
Maximum: 280,000

Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.

Required Qualifications
8+ years of experience in product management.

4+ years of experience in product management specifically oriented around data, BI, ML, analytics, or engineering products.

4+ years of experience evangelizing and driving consensus around the value/impact of a given product to technical and non-technical audiences.

2+ years or experience managing direct reports.

Preferred Qualifications
Has a thorough understanding of the end-to-end data science lifecycle/workflow.

Well-versed in the modern ML and data stack solution space.

Capable of doing independent product/market research (e.g., engaging in exploratory conversations with solution vendors/product managers, attending relevant industry conferences, and keeping up to date on product release notes).

Well-versed in analogous service offerings from major cloud providers (e.g., GCP, AWS, and Azure).

Plugged into the OSS community (e.g., familiar with or tracking various OSS projects).

Familiarity with GCP, Vertex-AI, and the PyData ecosystem.

Undergraduate degree required.

Graduate degree preferred.

Preference given to candidates with degrees and credentials in agile, technical writing, product management, data, and analytics related fields.

Business Overview
Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.