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Job Details


IT Business Analyst



Full Time

On Site


Gretna, Louisiana, United States

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

  • Career development with an international company where you can grow the career you dream of!

  • Free medical coverage for employees* via the Health Investment Plan (HIP) PPO

  • An excellent retirement savings plan with high employer contribution

  • Tuition reimbursement, the [Register to View] student debt program and [Register to View] education benefit - an affordable and convenient path to getting a bachelor’s degree.

  • A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.

  • A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

The IT Business Analyst position is in our Toxicology business unit for SAMSHA certified laboratories located in Richmond, Virginia, and Gretna, Louisiana. This role will closely collaborate with laboratory operations and other departments to design and develop improvements to the laboratory information management system (LIMS) and other related software. This is a hybrid role with at least 3 days or more required in the office.

What You’ll Work On

  • Work with internal and external stakeholders to understand needs, elicit high level requirements, and recommend technical solutions.

  • Produce detailed requirements specifications that clearly communicate the needs to the technical teams.

  • Assist with the understanding of requirements, providing clarifications, and modifying requirements as needed.

  • Manage the mapping processes through the as-is, considering the current scenario of the process, through evaluation, to suggest the to-be scenario and its process compared to the current process.

  • Direct and assist with functional testing, user acceptance testing, and deployment.

  • Report on sources of technical issues or questions and make recommendations.

  • Constantly be on the lookout for ways to improve systems, discover issues, and deliver better value to the customer.

  • Responsible for time management, adherence to schedule and attendance.

  • Maintains a culture of accountability and standards.

Required Qualifications

  • BS or equivalent degree, preferably in a science or technical field such as Computer Science

  • Four or more years of experience as a Business Analyst or a related role.

Preferred Qualifications

  • Experience working in healthcare.

  • Being exposed to Agile or Waterfall Methodologies.

  • Experience working with laboratory information systems.

  • Basic SQL capabilities or willing to learn.

  • Experience writing detailed functional and technical requirements specifications.

  • Experience with project management and issue tracking tools. No PM experience in this area is fine, this is just a nice to have.

  • Understanding of fundamental software design and function concepts. Coding is not required for this role, just being exposed to the technologies is totally acceptable.

  • Ability to investigate software functional issues and determine potential causes.

* Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: [Register to View]

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

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