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Job Details

CVS Health

Account Director- S



Full Time

On Site


Seattle, Washington, United States

Job Description
Develops and executes effective account management strategies for larger, more complex public and labor accounts to meet profitable growth and cross-selling objectives.

Act as senior strategic business partner to constituents
to optimize the positioning of Aetna’s products and services and to attain profitability and membership objectives.
Develops and executes the renewal process ensuring appropriate margins and customer/membership retention targets are achieved.
Prepares client for renewal by explaining cost drivers of benefit plan, offers solutions to reduce costs, delivers renewal to client and producer.
Formulates complex financial decision recommendations and presents them to management.
Assesses the competitive environment and develops sales strategies to capitalize on market opportunities and drive a competitive advantage.
Accountable for establishing and maintaining relationships with appropriate internal partners.
Ensure clients are kept informed of any regulatory issues and/or developing healthcare trends potentially impacting their benefits program strategy.
Works with clients to make certain that any changes resulting from this activity are appropriately addressed within the context of their business needs and employee benefits strategy.
Leads finalist presentations related to either new business or growth/cross sell opportunities on designated customers.

Pay Range
The typical pay range for this role is:
Minimum: 60,400
Maximum: 124,100

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit

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Required Qualifications
5-10 years industry or experience experience in Sales & Service - Account Management; Sales & Service - Complex negotiations; Sales & Service - Sales administration, support, reporting; Sales & Service - Self-insured/stop loss products; Sales & Service - Strategy development.

Licensure as required by state.

Preferred Qualifications
Leadership - Collaborating for Results, Leadership - Developing and Executing Strategy, Sales - Negotiating Collaboratively

Ideal candidate will have prior experience in a client management role, demonstrated examples of owning/managing complex customer relationships and an operations background. Ability to manage for profitable growth, anticipate and respond to marketplace trends; develop strategies that drive the business; demonstrate cross-cultural sensitivity; integrate financial, marketing, and strategic concepts.

Experience working with public and/or labor customers.

Bachelors degree or equivalent experience (9 years working experience)

Business Overview
Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.