Job Details
Regional Field Applications Engineer/Electrical Distribution - Remote
Brand Overview
Hubbell Utility Solutions (HUS) engages in the design and manufacture of a wide variety of products used by utilities. Today, HUS is also deeply engaged in product solutions for the Utility Communications and Advanced Metering Infrastructure (AMI) space and has been actively growing that segment of the business. HUS roots have historically been in high voltage transmission, distribution, substation, underground products used by electric utilities. HUS products are also used in the civil construction, transportation, gas, and water industries.
Location
Ideal candidate should be located in the Northeast US
Position Overview
Support customers, customer service representatives, field representatives, agents, and Hubbell subsidiaries by providing technical support and sustaining their efforts in promoting/selling products. Prepare pricing and technical data for quotations. Provide liaison and coordination between engineering, manufacturing, and sales.
Duties & Responsibilities
- Work collaboratively with field sales to achieve order and revenue targets
- Provides technical support for questions pertaining to assigned products to end users, channel partners, sales, and customer service for domestic and international markets
- Assists engineering with design and testing of products
- Providing pricing, class code, and product information (drawings, test reports, etc.) for quotations to customer service representatives, field sales, agents, and/or Hubbell subsidiaries and directly to customers when necessary and required
- Provide training and select technical information to customer service representatives, field representatives, agents, and/or Hubbell subsidiaries and directly to customers for quotations or when necessary and required
- Review orders for proper application of products, price, and delivery
- Review quotations for order terms and conditions of sale
- Resolve product returns; i.e., request credit/debits, write evaluations on damaged return material
- Assist in preparation of technical publications and review technical information and illustrations
- Review customer product specifications and maintain up-to-date file in customer files
- Aid in organization and presentation of material for seminars and industry events
- Provide recommendations on application products using calculations, software, drawings, testimonials, and industry-accepted standards to support recommendation
- Attend Trade Shows, Customer Demonstrations, Sales and Customer Trainings as needed
- Travel approximately 50% of the time is required
Education, Skills & Experience
- BS degree in Electrical, Mechanical or similar Engineering curricula
- · Experience in Application Engineering, Sales, or customer facing role preferred
- · Experience in Power System Utility Industry, Electrical Distribution Products. Medium Voltage Swtichgear, and Capacitor Bank systems preferred
- · Experience with SAP and MS office software preferred
- · Willingness and ability to be located in a specified territory
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