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Job Details


Home Care Global Quality Lead



Full Time

On Site


Multiple locations, Indiana, United States

Job Title: Home Care Global Quality Lead

Location: 100VE or Port Sunlight


The Global Quality Lead role works for Business group across all geographies.

The Quality lead is responsible to design and drive end to end program for quality, delivering business growth, by ensuring compliance and superior product experience to customers and consumers every time, everyday and everywhere.

The Role is focused on defining, operationalizing, facilitating, and coordinating Quality program from design to consumer use, driving processes to deliver superior products and to eliminate systemic issues end-to-end in the value chain (design to consumption/Use).

The role is accountable for setting the governance for the business group leadership team, managing and reviewing the quality strategy and programs and driving culture change across the BG.

As the Global Quality Lead, you will collaborate with cross functional leadership teams to influence and integrate quality culture and mindset across the business.

You will lead, inspire, and influence the Quality community across the BG and BUs, embedding quality culture and making quality function a talent powerhouse.

The role reports directly to the Chief Quality Officer and Partners BG leaders and is a member of the Global Quality Leadership Team and the BG Supply Chain Leadership Team.


  • Builds, deploys, and communicates Home Care Quality strategy, derived from the Global UL Quality Strategy
  • Implement Quality governance (cross-functional quality reviews in BG, BUs, SU yearly, quarterly or monthly) and define KPIs/OKR for BG
  • Drive quality agenda internally and external through partners (collaborative manufacturers as well as suppliers).
  • Provides Quality leadership to improve Quality culture in the BG/BU , across all functions through visibility, deployment of culture of Quality program and coaching across the Category.
  • Lead End-to-end Quality organization. Ensure fit-for-purpose organization and resources are in place. Attract and develop Quality talents, build Quality talent pipeline.
  • Represent Unilever in external forum as appropriate and be responsible for driving culture and creating Unilever employer brand in area of Quality.
  • Ensure Category Quality Standards are up-to-date and fit for purpose (Standards, GMPs) and integrated between Engineering, Technology, Marketing, R&D, Customer Operations.
  • Initiates, leads (as needed) or supports Quality improvement projects using UL Quality Improvement methodologies and available data within the Category and for systemic cross-regional issues (Q Improvement).
  • Supports R&D and Technology experts in development of the Category Specific Technology Standards and specifications ensuring Quality requirements are built in (Technology & Innovation Quality).


  • You have a Passion for High Performance, you are an inspirational leader and will get the best out of your team
  • Strong business acumen with demonstrated experience in delivering results
  • You put consumers first
  • You are a senior leader with a strategic mindset and a forward thinking approach
  • You have great interpersonal and communication skills, with the ability to deliver through relationships at all levels of the organization and available to act as a trusted partner and advisor to the team

Professional Skills & Competencies:

  • Experience in a leadership role in Quality, Manufacturing, Operations or R&D
  • Proven & recognized achievements in management of change activity
  • Strong Customer/Consumer Quality mind-set
  • Strong communication / story telling/ Influencing skills
  • Quality in Product Design & Equipment
  • Quality Systems, Processes & Standard experience
  • Quality Improvement methodologies
  • Risk Assessment and Management
  • Supplier/3PM Quality Management
  • Strong analytical skills


About Unilever

Unilever is one of the world’s leading suppliers of Food, Home and Personal Care products with sales in over 190 countries and reaching 2 billion consumers a day. Unilever has more than 400 brands found in homes around the world, including Dove, Tresemme, Lynx, Lifebuoy, Shea Moisture, Persil, Domestos, Ben & Jerry’s, Magnum, Marmite, The Vegetarian Butcher, Graze and Pot Noodle.

Faced with the challenge of climate change and the need for human development, we want to move towards a world where everyone can live well and within the natural limits of the planet. That’s why our purpose is ‘to make sustainable livingcommonplace’


In September 2020, Unilever announced the intention to build a new sustainable campus site in Kingston, London to house the employees who currently work in 100 Victoria Embankment in Blackfriars, Lever House in Kingston and Graze in Richmond. We are creating our own Unilever sustainable, agile work environment, purposefully bringing us together in our own Unilever ecosystem. The campus is due to be completed in early 2025 and will consist of two interconnected buildings, as well as landscaped surrounding areas.

What We Offer

Not only do we offer a competitive salary and pension scheme, we also offer an annual bonus, subsidised gym membership, a discounted staff shop and shares. You’ll have the opportunity to work directly with our renowned and exciting brands in a flexible and hybrid working environment.

Whilst the role is advertised on a full-time basis, we would be happy to discuss possible flexible working options and what this may look like for you. We are a key advocate of wellbeing and offer a variety of support for our people including hubs, programmes and development opportunities. We strive to achieve a family-friendly and inclusive workplace and to, above all, create possibilities for all.

Diversity at Unilever is about inclusion, embracing differences, creating possibilities and growing together for better business performance. We embrace diversity in our workforce. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. We are also more than happy to provide reasonable adjustments during our application and interview process to enable you to be present your best self. To find out more, including about our Employee Resource Groups, please click here[Register to View] target="_blank" rel="noreferrer">Equity, Diversity & Inclusion at Unilever | Unileveropens in a new windowopens in a new window.

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How is Unilever tackling this?

Many of Unilever’s recruitment sites publish a warning to candidates about recruitment fraud. The Cyber Security team also proactively scan for signs of people setting up fake Unilever sites and act to close them down.

What can I do?

If you become aware of potential recruitment fraud, spot fake Unilever recruitment adverts or fake LinkedIn profiles, report them via Una Live Chat.

Unilever does not accept responsibility or liability for any candidates who are financially impacted by recruitment fraud. Your vigilance is key!