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Job Details


eComm and Alternative Channel Operational Excellence Analyst



Full Time

On Site


Englewood Cliffs, New Jersey, United States

Background & Purpose of the Job

The eCommerce and Alternative Channels OpEx Analyst will lead multiple initiatives in development of our supply chain capabilities to support two of our critical growth channels for our business today. This role will partner frequently with internal supply chain experts and various cross-functional partners (CS, Logistics, Planning, Finance, Brand, CD, R&D packaging).

Who You Are & What You’ll Do

Digital Supply Chain eCommerce work, you will be responsible for driving a diverse set of efforts in the development of our channel efficiencies, resulting in improved service, growth and driving down Chargebacks.Two key responsibilities will be:

1) Owning the eCom-Ready packaging initiative for the US business, working with cross-functional teams to achieve 100% eCom-Ready Packaging in our eCommerce portfolio (cross-category) for our Retail customers (Amazon, [Register to View] [Register to View] etc.).

2) Event Planning – Owning the full end to end management of Amazon Promos/Deals (ie Prime Day and T5 deals).You will be responsible for coordinating with Customer Service, CD, CPFR analyst, Planning and Transportation ensuring flawless execution of several promotions throughout the year to ensure the highest service levels.

For the Alternative Business Channel, you will be responsible for:

1) Managing reporting and communication on service and recovery across the Alt Channel customers through weekly/monthly reporting/presentations.

2) Act as a liaison with CSA’s across the Alt Channels to help them navigate strategic questions/tasks/execution

3) Support CBM and become the point person to them on new customer set up and Customer service related questions.

4) Provide support on SMOG tracking – report simplification and liaising with CD and Planning on execution

This role requires a detail oriented, creative, proactive problem solver.Someone who can proactively identify the issues and provide recommendations/ideas to drive efficiencies and communicate effectively, comfortable working in a highly collaborative and high performing team.

You’re a dot connector and storyteller:You are good with numbers and you love to dig into data to find the story and then tell the story (good communication and presentation skills), highlighting key points that will have the biggest impact – but you also can see the bigger picture and develop a strategic plan. You are detail-oriented and know how to focus on what really matters.

You’re a changemaker:You are a self-starter and a multitasker who can work independently under tight timelines. You want to make an impact by developing new capabilities that are different from the “supply chain norm” but will transform our business as well as the experience for our consumers.

You are results oriented:You demonstrate a passion for high performance that drives results through your leadership in developing cross functional partnerships and proactive problem solving skills.

You love to win, and have fun doing it:Transform the way Unilever supply chain operates with a proactive, informed risk-taking, winning attitude!

What You’ll Need To Succeed

​​Education & Training: Undergraduate degree in Supply Chain Management, Logistics, or Business-related fields. 1-3 years of Supply Chain experience. Exposure to eCommerce preferred. • Strong experience in Data Visualization, Presentation and Story Telling• Ability to communicate analytic results both as a high level overview or a detailed deep dive to our business partners and executive decision makers.• Motivated self-starter with a strong enthusiasm to learn• Results-oriented with a strong sense of ownership in delivering for our customer and businesses •

What We Can Offer You

[Register to View] target="_blank" rel="noreferrer">Culture for Growthopens in a new window | [Register to View] target="_blank" rel="noreferrer">Top Notch Employee Health & Well Being Benefitsopens in a new window | [Register to View] target="_blank" rel="noreferrer">Every Voice Mattersopens in a new window | [Register to View] target="_blank" rel="noreferrer">Global Reachopens in a new window | [Register to View] target="_blank" rel="noreferrer">Life at Unileveropens in a new window | [Register to View] target="_blank" rel="noreferrer">Careers with Purposeopens in a new window | [Register to View] target="_blank" rel="noreferrer">World Class Career Development Programsopens in a new window | [Register to View] target="_blank" rel="noreferrer">Check Out Our Spaceopens in a new window | [Register to View] target="_blank" rel="noreferrer">Focus On Sustainabilityopens in a new window

Pay: The pay range for this position is s $67,000 to $100,500. Unilever takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs.

Bonus: This position is bonus eligible. Long-Term Incentive (LTI): This position is LTI eligible.

Benefits: Unilever employees are eligible to participate in our benefits plan. Should the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverages for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.


Unilever is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. For more information, please see[Register to View] target="_blank" rel="noreferrer">Equal Employment Opportunity Postersopens in a new window

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.

If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at [Register to View] target="_blank" [Register to View] >opens in a new window. Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses.