Manager II, Operations, Ecomm, Customer Excellence Strategy

Position Summary...

What you'll do...

The Manager for Customer Excellence, On-demand Delivery is a critical role that leverages one's natural curiosity and inventive problem-solving talents to pursue some of the biggest opportunities at Walmart. In this role you will drive strategic initiatives end to end, from root cause analysis to ideation and implementation. You will partner with cross-functional leads to drive additional value to our customers and support our bottom line while we rapidly scale and expand.

On-demand Delivery works on fulfilling customer demand for everything in the store at the comfort of their homes. We want our customers to have every option available to shop for their needs wherever, whenever, and however they want to.

As the biggest player in the game, Walmart trusts its associates to innovate the future of shopping and create forward-looking experiences that continue to delight its customers. If you are motivated by complex, purposeful challenges, a Manager, Strategy role at Walmart could be the fit you've been looking for.

You'll sweep us off our feet if:

• You showcase an ability to comfortably manage through ambiguity and simultaneously lead multiple, complex initiatives.
• You're structured in your thought process and have strong problem-solving skills.
• You have expert analytical and deductive reasoning skills.
• You can tell a story with data to convince stakeholders of a decision.
• You've shown an ability to build relationships and influence without authority.
• You're motivated to grow and build your career at Fortune 1 company.

You'll make an impact by:

• Coupling analytics, strategy, and implementation to pursue opportunities that enable an even better customer experience.
• Leading high visibility, cross-functional strategic initiatives with ease
• Building and managing relationships with key partners that power the business forward.
• Promoting team culture by engaging in activities that support company values, culture, diversity, learning and development.

Preferred qualifications:

• 3 - 6 years of experience in areas of business strategy, management consulting at a top-tier firm, or the like
• Experience driving large, complex, cross-functional initiatives.
• Strong quantitative skills and a penchant for analytics; comfort with Excel (or SQL) to manage large data sets and generate insights is a must.
• MBA or similar master's degree (but not required)

At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see [Register to View] .

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at [Register to View] .

The annual salary range for this position is $97,500.00-$162,500.00

Additional compensation includes annual or quarterly performance incentives.

Additional compensation for certain positions may also include:

- Regional Pay Zone (RPZ) (based on location)

- Stock equity incentives

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications
Bachelor degree in business or related field or equivalent experience

At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see [Register to View] .

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at [Register to View] .

Additional compensation includes annual or quarterly performance incentives.

Additional compensation for certain positions may also include:

- Regional Pay Zone (RPZ) (based on location)

- Stock equity incentives

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor's degree in Business Administration, Engineering, Operations , or related field and 2 years' experience in operations, project management, or related area OR 4 years' experience in operations, project management, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Supervising Associates

Masters: Economics

Project Management - Project Management Professional - Certification
Primary Location...
221 RIVER ST, HOBOKEN, NJ 07030, United States of America