Specialist II, Learning and Development

Position Summary...

What you'll do...
Designs and develops training materials, communications, and operational processes by identifying training needs; ensuring conceptualized technicalinformation is translated into accurate and concise training content; facilitating meetings with project teams to analyze, plan, design, develop, andimplement training deliverables; organizing timelines for deliverables to be completed; providing corrective action plans, reporting results, anddeliverables to supervisors and stakeholders; and evaluating training against established benchmarks to ensure effectiveness. Delivers training to target audience by collaborating with business units; participating in site readiness assessment; collaborating with training deliveryteams; building communication channels to maintain consistency through quality control measures; and providing training results to key stakeholders. Completes post training audits by reviewing and evaluating post implementation support requirements; establishing required actions based onfeedback; developing remediation plans and timelines; executing updates and delivery of training materials; validating training content with subjectmatter experts, divisional management, and field associates; and addressing multiple levels in the organization based on the identified needs, andrelevance to achieve established goals. Enhances the learner experience by ensuring the environment is conducive to learning; engaging subject matter experts to develop practicalapplication scenarios; managing associate performance and behavior during courses; researching, compiling, and analyzing data to recommendlearning program and operational process enhancements; remaining up to date on course materials and facilitation best practices; implementingprogram improvements to course content to ensure learning objectives are met; and overseeing the maintenance and upkeep of the trainingequipment and resources. Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying businessneeds; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing onimprovement opportunities; and adapting to competing demands, organizational changes, and new responsibilities. Models compliance with company policies and procedures and supports company standards of ethics and integrity by incorporating these into thedevelopment and implementation of business plans; using the Open Door Policy; and demonstrating and assisting others with how to apply these inexecuting business processes and practices. Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice andguidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; andbuilding commitment for perspectives and rationales. Live our Values Culture Champion • Models the Walmart values to foster our culture; holds oneself accountable; and supports Walmart's commitment to communities, social justice, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance. Servant Leadership • Is consistently humble, self-aware, honest, and transparent. Embrace Change Curiosity & Courage • Demonstrates curiosity and a growth mindset; supports innovation and intelligent risk-taking; and exhibits resilience in the face of setbacks. Digital Transformation & Change • Implements and supports continuous improvements and willingly embraces new digital tools and ways of working. Deliver for the Customer Customer Focus • Delivers results while putting the customer first and applying an omnimerchant mindset and the EDLP and EDLC business models to all plans. Strategic Thinking • Adopts a broad perspective that considers data, analytics, customer insights, and different parts of the business when making plans. Focus on our Associates Diversity, Equity & Inclusion • Embraces diversity in all its forms and actively supports diversity of ideas and perspectives, as well as diversity goal programs. Collaboration & Influence • Builds strong and trusting relationships with team members and business partners; works collaboratively to achieve objectives; communicates with impact to a range of audiences; and demonstrates energy and positivity for own work. Talent Management • Contributes to an environment allowing everyone to bring their best selves to work, demonstrates engagement and commitment to the team, and recognizes others' contributions and accomplishments.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor's degree in Business, Human Resources, Communications, Education, or related field OR 2 years' experience in training, quality,
knowledge management, contact center, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Instructional Design Software, Project Management, Training in an operational or production based environment or related area

Primary Location...
5300 WESTPORT PKWY, FORT WORTH, TX 76177, United States of America