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Job Details

District Manager

Sales and Related

All Sales and Related

Full Time

On Site


Apex, North Carolina, United States

Come Create at Ricoh

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in yourself

At Ricoh, you can:

  • Choose from a broad selection of medical, dental, life, and disability insurance options.
  • Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
  • Augment your education with team member tuition assistance programs.
  • Enjoy paid vacation time and paid holidays annually.
  • Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

In this role, the District Manager drives, leads and develops a sales team of Account Mgrs. to demonstrate customer minded and consultative selling competencies in the sales District. Coaches team to leverage business, account planning, pipeline and opportunity management to achieve objectives. Responsible for driving results through new business development and the expansion of services across customer base. Manages and adjusts to the business conditions based on the proactive management of the P/L of the district.

Job Duties and Responsibilities

  • Responsible for driving a sales team to execute on Ricoh's Equipment and Services Strategy,
  • capabilities, standards and actions.
  • Responsible for profitable equipment and services growth for assigned accounts, including contract retention and expansion, and addition of services.
  • Responsible for New Business Development with focus on Ricoh's hardware and market based services portfolio.
  • Responsible for driving market share with Ricoh’s services portfolio, championing and driving new services as added to the portfolio
  • Hold Account Managers accountable to drive sales activities, achieve specific KPIs and close deals at the client level resulting in deeper penetration into the account.
  • Set clear expectations by creating rigor and routine and inspecting activity that supports the sales objectives.
  • Collaborates with internal resources to align activities, support and talent to deliver sales.
  • Actively engages peers and specialty areas to address issues or to develop stronger processes for driving growth.
  • Coaches and develops talent.
  • Assesses talent and identifies strengths and weakness.
  • Coach Account Managers through the defined selling methodology ensuring they grasp the
  • fundamentals and hones their abilities to meet high standards.
  • Create development plans with Account Managers to continually challenge them to raise the bar.
  • Engages proactively to achieve company financial targets.
  • Manages the business by execution of KPI
  • Drives GP through all lines of the business
  • Reviews and Adjusts to the needs of business based on the District P/L
  • Performs other duties as assigned

QUALIFICATIONS (Education, Experience, and Certifications)

  • Bachelor degree required or equivalent experience in related field.
  • 7+ years experience selling products and services.
  • 5+ years sales management experience.
  • Consultative / Sales experience.
  • Industry experience preferred.
  • P/L Knowledge and understanding


  • Energetic - As an agile leader lead through a lens of possibility and positivity
  • Adaptable – Adaptable leader who has an aspirational mindset for growth
  • Service Oriented- As a service Oriented leader puts customers in the center of focus.
  • Innovative & Future Focused – Leads creativity through focusing to short- and long-term goals.
  • Open Minded & Authentic – Leader who is inclusive, honest, genuine, and trustworthy
  • Data Driven – Leader who makes fact-based decisions and uses data for direction and understanding
  • Accountable – Leader who takes ownership of words, actions, and results
  • Agile Leader who leads people and drives outcomes through activity
  • Expert customer service and sales skills
  • Strong ability to manage and motivate teams to attain account & District goals
  • Effectively communicates to all levels of the organization both internal and customers’ and to diverse audiences
  • Demonstrated listening and problem-solving skills
  • Demonstrated ability to give and receive constructive feedback
  • Strong interpersonal and self-motivational skills.
  • Strong business acumen and leadership skills.
  • Models behavior to foster and maintain teamwork.
  • Understands, develops and/or implements company initiatives
  • Proficient computer skills (e.g., Microsoft Office Suite).

Ricoh is an EEO/Affirmative Action Employer -- Minorities/Women/Protected Veterans/Disabled.