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Job Details

Client Services Representative (Ft. Worth Remote)

Sales and Related


Full Time

On Site


Dallas, Texas, United States

Company Overview

Motorola Solutions is there for our customers when everything is on the line. In extreme moments — when a hurricane lands or when a fire breaks out. And in everyday moments — when a package arrives just in time for the holiday or when a child doesn’t miss the school bus home.

We unify voice, data, video and analytics in one integrated ecosystem to enable individuals, businesses and communities to work together in more powerful ways. To help people make better decisions, act confidently and be their best in the moments that matter. Bring your passion, potential and talents to Motorola Solutions and connect with a career that matters.

Department Overview

Digital Recognition Network (DRN), an AI and data analytics company that provides vehicle location data and analytics to auto lenders, insurance carriers and other commercial verticals. We are looking to grow our Client Services team, which is a part of the FinTech division within DRN. Our Client Services unit provides support to top lenders in helping them be more strategic to ensure they maximize their return on investment with DRN's data. We also provide reporting, training and consulting services to DRN's FinTech clients.

Job Description

The Client Services Representative will be responsible, but not limited to the following:

Account Management: Develop relationships with key decision-makers, understand and respond to customer needs, track and report on account activity. ​Identify opportunities for revenue growth and work with the sales team to advance opportunities to closure.

Lead Generation: Identify and develop new business prospects from multiple sources including prospect lists, discovery and individual research.

Lead Qualification: Qualify all existing leads in [Register to View] and all DRN lead databases and resources set forth by the Inside Sales Manager that may be generated from sales, tradeshows, telesales, marketing, referrals, partners, website, consultants, and call campaigns.

Product Demonstrations/Training: Coordinate, promote and conduct product demonstrations for prospects and product trainings for existing clients.

Phone calls and Emails: Accept inbound and perform outbound telephone calls to identify sales opportunities. Meet and exceed daily call & email activity metrics.

Build “best in class” sales support infrastructure and identify trends and opportunities for increased sales support across North America.

Specific Knowledge/Skills:

  • 6+ months of sales experience

  • Preferred experience with technology sales

  • Preferred experiene with Salesforce or other CRM experience

  • Interest in developing custom reportins, metrics or data analysis

  • Ability to provide proactive data on customer ordering history and buying patterns


Basic Requirements

  • 6+ months of of sales experience

Vaccine Requirement

Motorola Solutions has implemented a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Any employee who is not vaccinated must wear a mask at all times when at a Motorola Solutions site or otherwise meeting with other Motorola Solutions employees or customers. Employees who have submitted proof of vaccination must follow site-specific or local mask requirements. Additionally, certain local governments or Motorola Solutions' customers may have vaccine requirements that apply to some of our employees.

Travel Requirements

Under 25%

Relocation Provided


Position Type


Referral Payment Plan


Our U.S. Benefits include:

  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits effective Day 1
  • 401K with Company Match and Day 1 vesting
  • 9 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
  • and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.