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Job Details

Altice USA

Altice USA

Supervisor Construction

Telecommunications

All

Full Time

On Site

No

Hendersonville, North Carolina, United States


We are Altice USA; a family of businesses that includes Optimum, Optimum Mobile, Optimum Business, A4 advertising, Cheddar, and News12. Our common goal is connecting our customers to friends and family, shows they love, advertising that resonates and news that matters. We're building a workforce that thrives on collaboration, inclusion, and innovation. We hope connecting you to a potential role is just the beginning.

Supervises, schedules, coaches and inspects Construction Contractor Crews performing outside plant and internal installations of infrastructure and facilities to provide telephony and cable television service to Network Management/BTS commercial customers. Manage customer expectations/concerns during construction portion of the project and liaison with customer for the Installation and Fiber Splicing departments. Budget: Supervisor is responsible for reviewing the survey budget approved for each new build. Each supervisor is responsible for keeping costs at or below the approved budgetary number associated to each project. Supervisor is responsible to proof all invoicing for accuracy and necessit. Supervisor is expected to use his/her experience to possibly reduce costs during construction process. As necessary, the construction supervisor will attend meetings with potential customers to review construction procedures/practices and construction schedules in an effort to secure the sale. Supervisor is typically responsible for supervision of $1,000,000.00 in capital expenditures annually.
Responsibilities
  • General:
    • NYMA responsibility when required for customer meetings, landlord meetings, and new build construction.
    • Review the Access Agreement between Altice USA and the landlord to identify any possible issues, constraints, and or procedures for the building or property.
    • Coordinate with the BTS Design Department and verify the project scope of work.
    • Confirm type of service ordered by customer with Network Engineering and with customer to determine SOW and type of equipment.
    • Field verify project construction package for possible ROW issues, change at customer's location, change in services ordered, etc.
    • Complete SOW (Statement of Work) for project and forward to D & C Department Head for distribution to contractors for project quotes.
    • Identify ROW issues and verify if police are required.
    • Once notified of contractor award, review quote, advise contractor of award, if UG is required have contractor call in mark outs (code 53)
    • Secure Certificates of Insurance and IRS form W9 as necessary for all contractors associated to the project.
    • Initiate vendor contract with legal (if required).
    • Review project B.O.M. (Bid of Materials) secure and/or order materials for contractor and advise management of any inventory issues.
    • Advise management of expected construction timetable.
    • Update TBS notes during project and complete all TBS tasks as required.
    • Quality control of vendor's invoicing for adherence to rate card pricing (and/or quote), items billed for were delivered, vendor was productive, etc.
  • Budget:
    • Supervisor is responsible for reviewing the survey budget approved for each new build. Each supervisor is responsible for keeping costs at or below the approved budgetary number associated to each project.
    • Supervisor is responsible to proof all invoicing for accuracy and necessity.
    • Supervisor is expected to use his/her experience to possibly reduce costs during construction process.
  • Underground:
    • Coordinate with ROW Agent receipt of highway permits, review highway permit restrictions, and procedures. Notify Hwy Dept. of work schedule. Notify Hwy Dept. of completion of work in permit area. Secure permits directly as necessary.
    • Coordinate with local Police Dept. or authorized flag person for traffic protection during underground construction. Log Police coverage, secure social security numbers (when necessary) and approve invoices after checking log.
    • Coordinate construction schedule with the landlord/customer, neighboring properties (if necessary), local highway department, and the contractor.
    • Secure or complete mark out of property facilities (i.e. parking lot lights, consumer owned electric, communications cabling, irrigation, etc.,) not covered under utility mark out Code 53 whenever possible. Secure case number.
    • Supervise contractor's work to verify everything is being completed properly, within established timetables, within Altice USA guidelines, as cost effectively as possible, and within the local highway department specifications.
    • Make field decisions (as necessary) for diverting conduit path and/or vault (manhole) placement due to hidden obstacles below grad. Contact local highway department for approval on changes and augment to permit.
    • Quality control of the underground system to verify the system is not only useful for the project, but for future needs. Also, verify that the work area will restore to as best to original condition as possible.
    • Secure 'As Builts' from the contractors, verify the accuracy of the 'As Builts', and make corrections when/where necessary.
  • Inside Plant
    • Copper/DS-3 Cabling$$Correspond with BTS Circuit Design to verify the existence on a Type II circuits that will be incorporated into the project to possibly reduce operational expenses.$$Review pending customer orders in Metasolv to determine the appropriate type of cable and pair count to use. Determine if the standard riser cabling configuration needs to be increased to accommodate pending orders and Type II rolls.$$Field verify continuity (or establish continuity) for the cable paths from the start points to the end points. Note: Identify if - there are ceiling continuity issues, access to a tenant's space is required for the riser cabling, there are any hazardous materials in the work area (i.e. asbestos), floor coring is required ( and if so can that particular type of flooring be cored without being x-rayed)$$Identify the type of cable to be used for a particular project (i.e. plenum rated, riser rated, pvc, etc.,), identify type of plywood required (i.e. fire-rated, fire treated, painted, etc.,) or determine if it would be cost effective to install EMT through plenum rated spaces and use riser rated cable as opposed to plenum rated cabling without EMT.$$Identify, secure, and negotiate with the landlord for sufficient wall space in the riser closer to support the initial riser cabling and for future growth.$$Identify, secure, and negotiate with the landlord for sufficient space in the equipment room to support the initial electronic installation and for future growth.$$Coordinate construction schedule with the contractor, landlord, customer, and other tenants (if necessary)$$Design and layout the MTR (Main Telephone Room) riser wall field and assign pair counts for the cables placed build in growth for additional cabling without compromising pair count assignments or order.$$Supervise contractor's work to verify everything is being completed properly, within established timetables, within Altice USA guidelines, and within the local, state, and federal building department specifications.$$Make field decisions for diverting cable path and/or 66/110 block placement due to hidden obstacles within the ceiling or building, or due to access issues with a tenant' space in the building.$$Quality control of the riser system to verify the system is not only useful for the project, but for future needs (i.e. cable TV coax, additional copper riser cabling). (Note: Verify - that all floor and firewall penetrations are fire-stopped with the approved material for the local building dept. and for the building itself, that all cabling is properly secured, all cabling is labeled, etc.$$Secure 'As Builts' from the contractors, verify the accuracy o the 'As Builts', and make corrections when/where necessary.
    • EMT (Extruded Metal Tubing)$$Field verify continuity (or establish continuity) for the EMT path(s) from the start point(s) Note: Identify if - there are ceiling continuity issues, access to a tenant's space is required for the EMT pipe, there are any hazardous materials in the work areas (i.e. asbestos), floor coring is required (and if so can that particular type of flooring be cored without being x-rayed, etc.,)$$Identify the size (i.e. 1 ¿', 2', etc.,) and type (rigid, set screw, compression) EMT to be used for a particular project or part of a project.$$Identify pull box locations, sizes, and types as well as other access points (as necessary)
    • Electrical Grounding$$Review pending customer orders in Metasolv and with BTS Design to determine the appropriate type of equipment to be used and the type of electrical and grounding needed to support the equipment.$$Collaborate with the Installation Department and/or customer (central office type) for specifications on any special electrical (i.e. UPS, generator, IG) or grounding needed for a particular piece of equipment.$$Contact landlord/customer to secure house electricians name and identify if using this electrician is requirement. Initiate contract with legal.$$Design electrical layout for equipment room, specifically for the outlets required for the equipment, but also for a courtesy outlet (for test equipment), and sufficient lighting for the room (keeping in mind that the height of the pending equipment may block existing lighting making it difficult to identify the color coding on the cables)$$Design grounding layout for equipment room, specifically grounding of: the outside plant cable, the equipment, the copper riser cables, the L/P coaxial riser cables, etc.$$Secure certificates of insurance and IRS form W9 as necessary.$$Coordinate construction schedule with the contractor, landlord, customer, and other tenants (if necessary)$$Supervise contractor's work to verify everything is being completed properly, within established timetables and within the local, state, and federal building department specifications. (Note: Verify - that all floor and firewall penetrations are fire - stopped with the approved material for the local building dept. and for the building itself, that all EMT is properly secured, all EMT is labeled, etc.$$Make field decisions for recommending and approving alternate electrical source after the original source was identified to be unacceptable (i.e. at maximum capacity, a tenant's panel, etc.,)$$Field inspect electrical work to verify: the outlets are the correct model, installed in separate 1900 boxes, installed at the right height (and the right location), the outlets are connected properly to the house panel @ 115 volts (checking with test set), etc.$$Secure 'As Builts' from the contractors, verify the accuracy of the 'As Builts', and make corrections when/where necessary. Verify the location of the circuit breaker panel and note on 'As Built' prints.
  • Outside Plant
    • Fiber and Strand Placement$$Field verify continuity for the cable path from the start points to the end points. Note: Identify if - there are aerial continuity issues, there are underground continuity issues, there are any Right-of-Way issues (i.e. Railroad Crossings), there are any traffic control issues, the proposed splice locations are acceptable/accessible (identify new splice points as necessary), etc., and either repair the continuity issue or identify and forward to BTS Design for a redesign if necessary.$$Identify the type of fiber optic cable to be used for a particular project (i.e. plenum rated, riser rated, PVC, optispan, altos, freedom, ribbon, loose tube, etc.,)$$Review current fiber stock for assignment to the project, or if stock is insufficient, order fiber optic cable from the region fiber storage facility. Submit all required documentation to order fiber. Collaborate with the region fiber storage facility to try to satisfy the project needs with the fiber stock available. Coordinate delivery (or contractor pick up) of fiber. Log receipt of fiber and fiber use.$$Coordinate construction schedule with the contractor, landlord, customer, and other tenants (if necessary)$$Coordinate with local Police Dept, or authorized flag person for traffic protection during fiber placing process. Log Police coverage, secure social security numbers (when necessary) and approve invoices after checking log.$$Supervise contractor's work to verify everything is being completed properly, within established timetables, within Altice USA guidelines, and within the local, state, and federal highway department specifications (if necessary)$$Make field decisions:
    • For diverting cable path due to obstacles not identified on the original field verification (i.e. splice cases at maximum capacity, splice cases that are unusable, road construction, highway restrictions, etc.)
    • For changing fiber optic cable count size due to 'non availability' of the designed fiber count.
    • For changing fiber optic splice point locations due to available fiber optic cables lengths being shorter that what is required/recommended by the design, etc.$$Quality control of the fiber/strand placement to verify the system is installed properly as per Altice USA and Blue Book standards. (Note: Verify - that all new strand installations are within utility clearances, grounded, framed property, etc., that all new fiber installations have sno-shoes, have fiber optic tags, have sufficient splicing tail left at splice points, etc.)$$Secure 'As Builts' from the contractors, verify the accuracy of the 'As Builts', and make corrections when/where necessary.
  • Fiber Placing
    • Issue fiber splicing package Altice USA Fiber Optic Splicing Department:$$Collaborate with the local Altice USA Fiber Optic splicing Manager to: verify scope of work, check on availability of technicians, check on his/hers pending work load that can only be completed 'in-house', verify work can be completed by the due date, coordinate the splitting up a project between contractors and 'in-house' personnel due to 'in-house' work loads when necessary.$$Note: if this project consists of splicing fiber into an existing fiber optic ring, the splicing package is typically issued to the local Altice USA Fiber Optic splicing Manager. If this is splicing fiber into a new ring, the splicing package is forwarded to the fiber optic cable-provisioning manager.
    • Review fiber splicing design B.O.M (Bill of Material) and secure materials for contractor (or 'in-house' personnel) to splice the fiber optic cable and notify manager of possible shortcomings on materials.
    • Notify the contractor or 'in-house' personnel that the fiber has been placed to the building and is ready to splice. Coordinate splicing schedule with the contractor, landlord, customer, and other tenants (if necessary)
    • Coordinate with local Police Dept, or authorized flag person for traffic protection during underground construction. Log Police coverage, secure social security numbers (when necessary) and approve invoices after checking log.
    • Supervise contractor's (or 'in-house' personnel's) work to verify everything is being completed properly, within established timetables, and within Altice USA guidelines, (wherever possible)
    • Collaborate with 'in-house' fiber optic splicers and management on field decisions:$$For diverting cable path or assignments due to obstacles not identified on the original fiber design (i.e. splice cases at maximum capacity, splice cases that are unusable, fiber optic cables at capacity, broken (unusable) fiber, road construction, highway restrictions, etc.).$$For the placement on additional fiber optic cable$$For cutting out undersized splice cases, installing larger splice cases, and identifying the customers that would/could be effected$$Changing fiber optic splice point locations due to accessibility issues identified by the fiber optic splicers
    • Quality control of the fiber splicing (where accessible), splice case 'dress in', and fiber termination panel work site to verify the work is completed properly as per Altice USA standards.
    • Secure 'As Builts' from the contractors and/or 'in-house' personnel and forward to BTS Design.
  • Administrative
    • Initial build orders (IBO) Author an IBO and issue to notify Network Engineering of the start of construction on a project. Note: an IBO is the official notification to other departments (Network Engineering, Circuit Design, Installation, Network Surveillance, Fiber Splicing Sales, Project Management, SPPM, etc.,), specifically Network Engineering, that construction has started on a project and to either begin their portion of the project or to notify them of this pending project.$$Secure the following information, via inter-departmentally and by completing field survey of project, for issuing the IBO: pending customers, existing Type II customers, date landlord permission was received, proposed ring, existing number and type of existing fiber muxes, number of tenants, number of floors, single or multi-tenant, pending equipment, equipment location, customer/landlord contact, construction start date, estimated construction completion date, and any misc. pertinent comments.
    • Equipment Build Orders (EBO) - Facility Inquiry Form (FIF) Reply Author an EBO, which is an equipment build to a 'LIT' site to augment the existing equipment to satisfy a pending order. Normally, these are expedited because the customer was promised service within the normal provisioning time frame for a 'LIT' location, only to realize that we were out of capacity when the circuit was due.$$Note: An EBO is an attachment to a completed FIF reply to requesting department (Network Engineering). The EBO also notifies the other departments (Circuit Design, Installation, Network Surveillance, Fiber Splicing, Sales, Project Management, SPPM, etc.) that the pending customer orders is being worked and provides information to the order backlog report.
    • Negotiate/secure landlord permission verbally from the landlord/customer for the augment and 'As Builts' the equipment room. If landlord permission cannot be obtained verbally, forward field information to design for drafting, and eventual forwarding to real estate for landlord approval and/or renegotiations of rental fees.
    • Secure following information, via inter-departmentally and by completing field survey of project, for issuing the EBO: pending customers, date landlord permission was received, proposed ring, existing number and equipment location, customer/landlord contact, construction start date, estimated construction completion date, and any misc. pertinent comments.
    • Coordinate with BTS Design to open a project, issue fiber design (as necessary), draft prints (as necessary), etc.
    • Completion of Construction (COC) Author of COC and issue to Network Engineering a minimum of 5 days prior to completing construction. Note: A COC is the official notification to other departments (Network Engineering, Circuit Design, Installation, Network Surveillance, Fiber Splicing, Sales, Project Management, SPPM, etc.,) that construction is nearing completion and to issue their build designs or begin their portion of the project for both IBO's & COC's. The COC contains most of the same information as an IBO (or EBO) except for the following: actual anticipated construction completion date and any changes to the original IBO (or EBO) information.
    • Fiber Installed Notification (FIN)$$Author an FIN and issue to the local Fiber Splicing Department (and/or Fiber Provisioning Manager) that the fiber has been installed and is ready to splice.$$Note: A FIN is the official notification to the local fiber splicing department that the fiber is installed to the project location, the fiber is ready to splice, the desired/required due date specified, and any site specific (i.e. customer contact) info.
  • Fiber Mux Activations
    • Coordinate with the internal departments (Installation, Network Surveillance, and Fiber splicing) to verify availability of personnel for tentative activation date and time. All internal departments reply with names, pagers #'s, and Nextel Pvt. #'s of the personnel that will be in attendance or reply with a conflict notification of the schedule.$$Schedule Conflicts: Are re-coordinated with all internal parties for the revised activation date.
    • Once schedule is confirmed internally, contact customer/landlord to secure access to the building for the scheduled date and time. Secure building access and customer/landlord contact information for personnel meeting our personnel at the site and forward to our field personnel scheduled for the activation. As necessary, notify the NMC & NOC of pending fiber splicing.
  • Building Information Packages
    • Building Information Packages$$Data Sheets
    • Author building data sheets which are documents that provide the building information to the other internal departments, specifically the Installation and Service Departments.
    • Building data sheets provide pertinent building information that is identified during the construction process.
    • The following type of information is provided: building owner (and phone number), customer contact (and phone number), type of build (single or multi-tenant), # of tenants, # of floors, # of risers, type of copper riser cable, # of copper cables to each floor, copper pair count to each floor, location of fiber termination panel, type of fiber termination panel, if the fiber splicers will need a ladder, type of electric installed, etc.
    • Included in the data sheets is emergency restoration information such as: after hour's access and how to power up equipment during power failures$$Equipment Room Drawing
    • Authored by BTS Design or construction supervisor, this is an attachment to instruct the Installation Department on where and how to install their equipment. When the construction supervisor needs to create this drawing, it is typically hand drawn and to scale (whenever possible)
  • Vendor Relationships
    • Oversees the day-to-day operations in the Lightpath BTS Construction department with regard to financial control and vendor supervision for the implementation of fiber optic cable to target buildings. Specifically, the Construction Supervisor is directly involved with, and exercises independent judgment with respect to the following:$$Assigns work to approved vendors detailing scope of work, landlord and customer constraints, detailing municipal requirements permits and ultimately is responsible for the completion of said assignments;$$Assesses, alters and monitor, work assignments of vendors force on a daily basis as project requirements dictate;$$Conduct periodic meetings with vendors to provide: training on proper techniques and services; insure compliance with OSHA and DOT mandates;$$Determines whether overtime is required to complete necessary job tasks and approves cost overruns for vendor to meet specific customer demands;$$Responsible for enforcement of Company-policy and practices.
  • Must be a High School Graduate, preferably with some college background.
  • Minimum of 5 to 10 years experience in the outside and inside plant construction with one year of supervisory experience.
  • Must be fully proficient with PC's and associated software.
  • The individual must have good interpersonal skills and prior experience in project management.
  • He/she must have thorough knowledge of construction practices and procedures as well as knowledge of fiber optic materials and practices.
  • The supervisor must be able to read and understand maps, building prints, architectural drawings, system prints, and engineering work orders.
  • Must have a valid driver's license in the state of their residence.
  • The supervisor must have a thorough knowledge of fiber and network design and be capable of making field modifications to engineering work orders as required to meet changing customer requests.

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