Sr. Manager, Software Development & Engineering - VIPER

Comcast’s Technology, Product & Experience organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience. From creating apps like TVGo to new features such as the Talking Guide on the X1 platform, we work every day to make a positive impact through innovation in the pursuit of building amazing products that are enjoyable, easy to use and accessible across all platforms. The team also develops and supports our evolving network architecture, including next-generation consumer systems and technologies, infrastructure and engineering, network integration and management tools, and technical standards. Because our employees are our most valuable asset, we offer a flexible working environment to balance the need to work independently wherever you choose, with days that require collaboration at one of our offices. Our roles primarily reside inside or around one of our Tech Hubs (Philadelphia and surrounding suburbs, Denver, Austin, Silicon Valley, Washington DC/N. Virginia).

Job Summary

Job Description

Who will you work with?

Time Shifted Video software engineers collaborate with industry experts from many subject areas: software architects, network engineers, big data scientists, player developers, content security specialists, and various streaming video technologists. We deliver software solutions at the groundbreaking of distributed systems and streaming video technology.

What are some exciting problems you’ll be working on?

The core product this team is responsible for is Comcast’s cloud DVR system (cDVR) that we developed from the ground up. It is a large-scale system that supports millions of customers, allowing them to record their favorite TV shows in the cloud, which enables them to watch their recordings from any device, at any time, and anywhere with an Internet connection. You will help to develop new features and improve existing software to improve reliability and reduce operating costs of this system. Your work will make a noticeable impact on the rapidly growing IP video industry and millions of customers’ experience.

Specific technologies we use in the Time-Shifted Video Engineering Group:

• Go (Golang), C/C++, Javascript, Python

• Git

• MPEG Dash, MPEG 2, MPEG 4, HEVC, ABR Streaming

• Singlestore (MemSQL)

• Linux, Docker, Kubernetes, and Helm

What You'll Do:

• Provides mentorship to the Software Engineering team and other departments in identifying product and technical requirements. Serves as primary point of contact and liaison between Software Engineering and other teams.

• Advises implementation initiatives for new software products and applications. Coordinates the roll-out of changes to avoid disruption to customers.

• Manages all the deliverables to ensure alignment to deadlines, specifications and budgets. Implements performance metrics and prepares periodic reports and/or proposals. Monitors and tracks project progress and reports findings to the leadership team.

• Ensures all engineers keep current with technological developments within the industry. Monitors and evaluates competitive applications and products.

• Provides leadership and direction to team members and meets with them regularly and individually to support their growth and development and resolve concerns.

• Manages cross-project communications.

• Consistently exercises independent judgment and discretion in matters of significance.

• Supports an Engineering culture where innovation is balanced with predictable delivery and operational excellence.

What You'll Need:

• Experience leading software engineering teams

• BS in Computer Science and 10+ years’ experience, or equivalent; MS in Computer Science or management and leadership is a huge plus

• Experience in programming languages such as Java and C/C++. Experience with Go (Golang) helpful

• Experience developing software for Networking, Web services, HTTP, and TCP/IP

• Understanding of RESTful design principals

• Experience developing multi-threaded and high-performance software

• Knowledge of Object-Oriented Design, Design patterns, and Algorithms

• Experience with Docker and Kubernetes is a plus

• Able to analyze and clearly articulate complex issues and technologies understandably and engagingly

• Great design and problem-solving skills, with a strong bias for architecting at scale

• Strong troubleshooting skills, adaptable, proactive and willing to take ownership

• Experience building distributed applications based on a micro-service architecture

• Experience in all phases of the software development lifecycle from defining requirements, design, and development to test and release

• Familiar with Agile development models and successfully putting Agile practices into place

• Proven track record of driving large projects both strategically and tactically, and eager to tackle new, ambiguous projects

• Familiar with the DevOps culture

• Familiar with industry standard logging, monitoring, triaging tools and best practices

• A passion for improving development and operation efficiency through automation

• A strong sense of ownership and initiative, and a love of learning and adapting to new technologies

Employees at all levels are expected to:

• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

• Win as a team - make big things happen by working together and being open to new ideas.

• Drive results and growth.

• Respect and promote inclusion & diversity.

• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

7-10 Years

Salary:

Pay Range: $145,707.65 - $218,561.48

Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the [Register to View] on our careers site for more details.