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Job Details

Comcast Corporation

Senior Project Specialist, HR Operations



Full Time

On Site


Philadelphia, Pennsylvania, United States

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

The Human Resources Technology & Service Solutions organization is looking for a Senior Specialist to support multiple project workstreams that span a variety of high priority areas. Looking for an experienced project administrator who has demonstrated success in a fast-paced environment, and preferably has some knowledge of HR technology & processes, with strong communication and stakeholder management skills. Responsible for supporting the interaction with business leaders at the Director/VP level in the Divisions & Business Units. Will support planning, executing, and evaluating general to complex, large-scale projects. Works collaboratively with project teams ensuring quality control throughout the project life cycle. Ensures timely completion of administrative details with the ability to coordinate diverse tasks requiring exceptional organizational skills. Tracks all project deliverables within the intended scope of work, budget, and schedule requirements. Supports collaborative engagement with internal and external counterparts to ensure that all appropriate aspects of the project are compliant with enterprise policies, protocols, and procedures. Helps to creates and maintains documentation to ensure adherence to process sustainment and project workflow as well as establishes a departmental repository for historical purposes. Tracks and coordinates personnel required to successfully complete assignments.

Job Description

Core Responsibilities

  • Provides support on methods, tools and procedures and serves as subject matter expert on projects and to peers such as capacity management and POR.
  • Participates in or leads, portions of multiple projects at one time, such as, providing analysis, reporting, project communications, or training for a project.
  • Provides tool expertise on SmartSheets, SharePoint and other tools required to support processes and procedures related HRTSS.
  • Develops, maintains, and communicates metrics on an ongoing basis for one or more teams; develops project status communication presentations, as needed.
  • Supports team organization structure and strategy. supports group capacity administration and forecasting as well as user experience with associated tools.
  • Provides operational support for project completion; assists with planning in consultation with appropriate participants and coordinates steps to ensure participation of appropriate interested individuals and groups.
  • Supports cooperation and input in project assignments; coordinates needed meetings or hearings to gather input and meet procedural requirements.
  • Supports activities required to perform research, design, and the development of BU, Division, and/or Regional level projects that deliver cost-effective services to support the org's business objectives
  • Serves as subject matter expert and point of contact for HR Systems and Technology related inquiries and requests from department heads and other business stakeholders.
  • Leads the rollout, training and communication for annual systems processes such as performance management, merit and bonus payment and learning management systems applications.
  • Provides user feedback to management to influence future systems enhancements.
  • Monitors and evaluates new enhancement packages, competitive applications and products and makes recommendation features.
  • Works with Quality Assurance team to ensure all necessary testing is accounted and documented.
  • Provides feedback regarding best possible user experience for application users.
  • Utilizes in-depth knowledge of process design and redesign skills to present and defend functional and technical solutions.
  • Utilizes knowledge of project management to keep functional efforts on schedule and within budget parameters.
  • Provides weekly, monthly and annual reports. Provides special reports and analyses to support the business as necessary.
  • Supports efforts to maintain accurate master data. Extracts data and provides analysis of master and transactional data.
  • Oversees the correction of master data with appropriate field HR personnel and Employee Service Center personnel.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
  • Other duties and responsibilities as assigned.


  • Generally requires 5-7 years of Business Process Improvement or Project Management experience with complexity and high visibility.
  • Bachelor's Degree.
  • Experience or interest in Human Resources Operations Technology & Services.
  • Prior experience in running large-scale projects and leading cross-functional teams.
  • Proven experience with influencing non-direct reports to drive initiatives.
  • Strong consulting skills with the ability to uncover business problems
  • Demonstrated ability to communicate to all levels or employees, including Director/VP level stakeholders in the Business Units & Divisions. Exhibit sophistication and savvy to partner and advise senior leadership. Demonstrated relationship management/partnership skills.
  • Proficient in MS Outlook, PowerPoint, Excel and Word. Will be creating presentations that will be shared with senior leaders.
  • Strong storytelling and presentation skills.
  • Demonstrated ability to drive results (reliable, proactive, able to work effectively in a complex, fast-paced environment).
  • Project management certification is a plus, but not required.
  • Organized, responsive and able to prioritize and manage multiple projects

Employees at all levels are expected to:

  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team - make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Respect and promote inclusion & diversity.
  • Do what's right for each other, our customers, investors and our communities.


  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.


Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

7-10 Years

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the [Register to View] on our careers site for more details.

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