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Job Details
Waste Connections Incorporation
Customer Service Representative
Waste Connections of New Orleans is seeking an experienced CSR with call center experience to join our team in Bridge City, LA!
We offer excellent benefits, 401k match $1 per $1, vacation and year round over time.
JOB RESPONSIBILITIES:
- Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational systems.
- Assist customers by phone and in person to receive orders for installation, turn on, discontinuance, or change in service.
- Fills out contract forms, determines charges for service requested, collects deposits, prepares change of address records and issues discontinuance orders.
REQUIREMENTS:
- 2+ years of Customer Service experience in a high call volume atmosphere
- Experience with MS Word, Excel, and Email preferred. Typing and 10-key skills are required
- Excellent organization and communication skills
- Ability to analyze and solve problems. Gather data, compile information, and prepare reports
Waste Connections is an Affirmative Action/Equal Opportunity Employer (Minorities/Female/Disabled/Veterans)