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KT Transformation Manager

Business and Financial Operations

Agent/Business Manager of Artists/Performers/Athletes

Full Time

On Site


Atlanta, Georgia, United States

WHAT YOU'LL DO BCG’s Knowledge Team (KT) is a key capability pillar spanning across BCG’s roughly twenty global Industry and Functional Practice businesses and several Geographic market businesses where we host Geo-managed KT. KT is a billable, expertise-based, professional services organization. KT plays diverse roles via various deployment models. KT roles include full staffing as members of client case teams, expert advisory to proposal and case teams, and leading, developing and managing knowledge assets incorporating IP specific to functional topic-based, industry sector-based, or geographic-market focused businesses. BCG’s Knowledge Team includes a global cross-PA team focused on the KT of the Future (KTOF) transformation as well as running the global KT business. As Transformation Lead within this permanent team, you will play a key role in helping advance KT’s strategic agenda and support the ongoing KTOF transformation in development and execution of strategic and tactical initiatives. You will create and implement effective transformation and change strategies, initiatives and activities. You will proactively identify improvement areas and lead and manage complex efforts in collaboration with the KT Leadership, and other business and functional support stakeholders (including HR, Compensation, Learning & Development, Career Development, and Finance). You will design and lead the implementation of transformation efforts, managing outcomes and resources, both peer and more junior staff. This is a new role and, as such, the candidate will shape the position within the given parameters. Among your responsibilities, you will: Drive global cross-Practice and cross-Geographic market initiatives and special projects for the KTOF program, providing strong conceptual leadership on both design and implementation of solutions Develop new operating models and process supported by insightful analyses to support business priorities and change agendas Work together with leadership to plan and prioritize initiatives Monitor progress of ongoing projects and initiatives, assess results and output, problem-solve and remove blockers, whilst providing summarized views of progress, milestones and issues Design and analyze complex data – both independently and with the help of other team members) to arrive at value-driven recommendations and actions Manage interdependencies and achieve impact despite diverse interests across heterogeneous and complex business units, teams, geographies and PAs Facilitate the exchange of best practices and knowledge sharing on a global level Steer and contribute to the creation of professional and innovative change/communication materials including playbooks, sites, communication campaigns, etc. Engage experts to shape compelling narratives to drive participants to motivated and excited change both verbally and in writing Provide agenda and content management support for key KT leadership meetings, including PAL (Senior MDP), GPMD (Senior Director), and KT Leadership (Director) Team meetings Thought partner with and support KT Leadership including MDPs, Senior Director, and Directors YOU'RE GOOD AT Self-starter, entrepreneurial Excellent analytical and problem-solving capabilities Ability to lead more complex, broader sub functional teams or projects fully independently and provide direction to others You’re experienced at working in matrix organizations and in partnership with different stakeholders to achieve business transformation objectives You’re skilled at leading, managing, and overseeing multiple projects and initiatives, providing guidance to the team and ensuring client satisfaction You enjoy leading diverse teams, developing and supporting them to achieve professional objectives Excellent interpersonal and communication skills; able to work well with senior BCG leaders and peers; a non-hierarchical approach with strong influencing capabilities Successfully operating in a highly dynamic and matrixed environment with concurrent & competing priorities Exceptional project management skills - exhibit strong follow-through and accountability, high attention to detail Reliable and able to work well under pressure and in a fast-paced environment Ability to navigate complexity and ambiguity with ease You’re able to analyze data and make commercially focused decisions based on business KPIs. Experience working in and a strong network including BCG’s KT and/or consulting team strongly preferred YOU BRING (EXPERIENCE & QUALIFICATIONS) 6-8 years of relevant experience, ideally operating as a billable, expertise-based professional services staff member Master’s degree preferred, but not required Significant experience working with senior teams preferably in a dynamic project-based work environment A basic understanding of how highly matrixed organizations operate, ideally BCG; preferably an understanding of how BCG’s Knowledge Team operates; some understanding of the strategic and business agenda of BCG’s Practice and Geographic leadership YOU'LL WORK WITH You will work closely with the global KT Leadership Team composed of Senior Director, Directors, and functional Directors and managers; you will also work closely with the cross-functional KTOF PMO Team drawn from business, HR, Finance and other functions; you will work with KT staff of all different seniorities in BCG’s Practice- and Geo-focused KT models; you will also interview and work with BCG consulting and expert consulting team members. ADDITIONAL INFORMATION Total compensation for this role includes base salary, annual discretionary performance bonus, contributions to BCG’s Profit Sharing and Retirement Fund (PSRF), and a market leading benefits package described below. At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. We pay the full cost of medical, dental, and vision coverage for employees – and their eligible family members.* That’s zero dollars in premiums taken from employee paychecks. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $5 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis *Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage.