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Job Details

Altice USA

Lead Fiber Splice Coordinator

Business and Financial Operations


Full Time

On Site


Somerville, Massachusetts, United States

Lightpath is one of the largest competitive local exchange carriers in the tri-state area. We own and operate our infrastructure "from the ground up" by deploying over 20,000 route miles connecting 13,500 on-net/LIT buildings, With a strong portfolio of cutting edge solutions for Internet, WAN, Voice, SD-WAN, Security & Cloud services, we enable Enterprise customers of all sizes the ability to react to new challenges while developing best practices for the future. With Lightpath’s continued focus on network excellence and a “customer first” service commitment, we are building a workforce of the best talent that will meet the needs of our customers and reflect the diverse communities we serve.

The Lead Fiber Splice Coordinator is a combination of a working field and entry level management position that directly works with the Director of Construction. Primary role of the position is to orchestrate the day-to-day activities of the field splice & test crews both inhouse and contracted resources. These resources are instrumental to the growth and security of the Lightpath network and lead individual sees that the resources are deployed each day in the most efficient manner possible while making sure the resources are safe, informed and stocked to complete the activities outlined for the day. The lead is responsible to secure all fiber documentation and test results and upload that data to the appropriate map/file for future use by this team and others. This position is also a working position and will require a valid driver’s license, MA-DOT card, after-hours, and outside access during certain times to make sure the work scheduled is completed on time and budget. The lead splice coordinator will work in conjunction with the leadership of the Boston market to implement changes and schedules as well as on-call rotations as needed to support the business.

The lead role by its name alone, is to inspire the crews to and make sure they feel and know that they are part of the team, so they feel excited and make sure they understand they are part of a key process in the growth and maintenance of the network. Making sure they are informed and have the tools and skills necessary to complete the work is a key ingredient in this recipe for success.

Roles and Responsibilities include but not limited to:

  • Develop splice packages, fiber layer records, and review/approve test results and as-built packages upon completion in the field.
  • Secure documentation such as Raychem sheets and test results in a timely manner and verify they are completed correctly and to Lightpath standards.
  • Possess the ability to schedule police details and other traffic controls for the crews and make sure all paperwork makes its way to the appropriate parties internally for payment and documentation.
  • Possess the ability to communicate with projects managers, peers, and customers to schedule work and communicate deliver dates to the team.
  • Track new and ongoing projects by maintaining numerous Project Trackers.
  • Attend Utility, Municipal and customer meetings to review and obtain permissions for newly proposed customer projects. Some of these meetings occur after hours and on weekends. Some of the meetings are out of State and require extended travel times.
  • Operate a bucket truck and able to work aloft to access splice cases and lashing fiber cable. Install a lashing machine on the strand and lash small sections of fiber to secure to the supporting strand.
  • Access confined space locations to audit conduits and place cable or remove splice cases and place in the vehicle to have work completed. These spaces will require the use of a pump to evacuate water and require the person to work in a wet and dark environment.
  • Shall possess knowledge of fiber optic filters and CDWM filter splicing and testing.
  • The technician must also be able to operate an EXFO OTDR and work with CNS or contracted resources to complete fiber testing for circuits on an as needed basis. Individual must be willing to learn and attend continuing ed classes for OTDR and fiber splicing.
  • The technician must be able to operate a fusion splice machine (single and mass) for fiber optic cables. This work requires a steady hand and the ability to sit in a single location for extended periods of time.
  • The technician must be able to work on ladders both 28-foot extension and step up to 8-foot-high step ladders.
  • The technician will also need to cover on-call shifts to support the CNS fiber Network. This at times may require working in adverse conditions and on holidays.
  • Ability to travel for short periods of time.
  • College Degree in Engineering, Communications or related field experience preferred
  • 5+ years’ experience in fiber optic construction installation and maintenance.
  • Superb timeline tracking and daily reporting skills on Excel, MS Office, experience with MS VISIO a plus.
  • Excellent customer service skill sets a must
  • Excellent communicator who can coordinate multiple moving parts and multiple customer tracking.
  • Ability to use Google Earth
  • Ability to understand and manage project goals, and deadlines.
  • Pro-Active and organized individual who has excellent follow through skills, comfortable meeting with customers, excellent time management, self-motivated individual
  • Ability to work at night and off hours.
  • Other duties as assigned

Lightpath is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.

Lightpath collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.