Summer 2023 - Social Media/Digital Analytics Intern
PSEG Company: Public Service Electric & Gas Co.
Salary Range: $ 35,700 - $ 79,800
Incentive: Not applicable
Work Location Category: Remote Local
PSEG operates under a Flexible Work Model where flexible work is offered when job requirements allow. In support of this model, roles have been categorized into one of four work location categories: onsite roles, hybrid roles that are a blend of onsite and remote work, remote local roles that are primarily home-based but require some level of purpose-driven in-person interaction and living within a commutable distance, and remote non-local roles that can be effectively performed remotely with the ability to work in approved states.
PSEG offers a unique experience to our more than 12,000 employees – we provide the resources and opportunities for career development that come with being a Fortune 500 company, as well as the attention, camaraderie and care for one another you might typically associate with a small business. Our focus on combatting climate change through clean energy technology, our new net zero climate vision for 2030 and enhanced commitment to diversity, equity and inclusion; and supporting the communities we serve make this a particularly exciting time to join PSEG.
PSEG is seeking a Social Media/Digital Analytics Intern. This position will be supporting the Social Media/Digital Analytics in the Customer Technology area. This team works in our social media channels, mostly Facebook and Twitter, and responds to customer inquiries and concerns. We strive to help every customer that reaches out to us in a timely manner. The other responsibility of the team are digital analytics. All the digital channel analytics are developed and maintained in this group. Our applications include Google Analytics 360, Sprinklr, Salesforces, as well as Sitecore Analytics and SAP. This position is a remote position. Candidate should be a rising junior or a rising senior.
Candidate should be a rising junior or a rising senior.
This position is mostly remote, with the option to attend in person meetings in the Newark NJ office as needed.
Duties will include but are not limited to:
· Monitor social media channels for customer needs and brand concerns.
· Perform routine social media tagging, user management, and conversation management tasks
· Support our understanding of customer behavior on digital channels through reporting and analytics
· Support digital analytics by assisting with weekly data pulls and process improvement strategies
· Interest in Digital Channel Analytics - such as Salesforce and Google Analytics
· Superior written and verbal communication skills
· Highly collaborative, able to work across business units to achieve desired outcomes
· Prior experience running reports using common tools such as Excel, Tableau, or Access
· Proficiency in MS Word and PowerPoint
Job Specific Qualifications
Candidate must be working towards their bachelor's degree in Marketing, Analytics, Communication, Data Science, IT, Computer Science, or Business.
Candidate must be rising junior or rising senior
Candidates must have completed sophomore level course work prior to the start of the internship for consideration.
PSEG recognizes institutions of higher education which are accredited by the council for Higher Education Accreditation or equivalent.
- 3.0 GPA
All PSEG internship roles are paid at an hourly rate, however there are no benefits associated with these positions. We are targeting: Currently enrolled/matriculating students and able to commute to the assigned work location as needed. Housing, transportation, immigration Support will not be provided in association with these positions.
Certain positions at the Company may require you to have access to Part 810-Controlled Information. Under the law, the Company is limited in who it can share this information with and in certain circumstances it is necessary to obtain specific authorization before the Company can share this information. Accordingly, if the position does require access to this information, you must complete a 10 CFR Part 810 Export Control Compliance Nationality Request Form, a copy of which will be provided to you by Talent Acquisition if an offer is made. If there is a need for specific authorization, due to the time it takes to obtain authorization from the government, we will likely not be able to further proceed with an offer.
Candidates must foster an inclusive work environment and respect all aspects of diversity. Successful candidates must demonstrate and value differences in others' strengths, perspectives, approaches, and personal choices.
As an employee of PSE&G or PSEG LI, you should be aware that during storm restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations.
Certain positions at the Company may require you to have access to 10 CFR Part 810 controlled information. If the position does require access to this information, the Talent Acquisition representative will provide further details upon making an offer.
PSEG is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legally protected characteristic. Legally protected characteristics include race, color, religion, national origin, sex, age, marital status, sexual orientation, disability or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals.
Business needs may cause PSEG to cancel or delay filling position at any time during the selection process.
This site (http://www.pseg.com) is strictly for candidates who are not currently PSEG employees. PSEG employees must apply for jobs internally through emPower which can be accessed through [Register to View] by clicking on the emPower icon, then selecting careers.
PEOPLE WITH DISABILITIES:
PSEG is committed to providing reasonable accommodations to individuals with disabilities. If you have a disability and need assistance applying for a position, please call [Register to View] or email [Register to View] If you need to request a reasonable accommodation to perform the essential functions of the job, email [Register to View]