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Job Details

Quest Diagnostics

Director, Interoperability Regulations and Standards



Full Time

On Site


Secaucus, New Jersey, United States

The Director, Interoperability Regulations and Standards will work with external and internal stakeholders to identify and summarize lab-related industry standards and regulations relevant to Quest Diagnostics, highlight business and digital solution implications, and facilitate solution design with internal stakeholders. The Director will also serve as a Quest representative with key industry workgroups and provide public comments as appropriate to represent Quest Diagnostics.

  • Represent Quest Diagnostics and the laboratory industry as a Subject Matter Expert at Standards Development Organizations that are engaged in Healthcare Information Technology, Government initiatives, and other associations within the Healthcare ecosystem as needed.
  • Represent Quest Diagnostics at external events (e.g., HIMSS, Hl7, ONC, ACLA, etc.).
  • Design and develop solutions with Standards Development Organizations and other key organizations that align to Quest’s interests.
  • Drive solutions within these organizations in collaboration with other Quest Diagnostics and laboratory industry thought leaders to support company objectives.
  • Engage with associations who promote the laboratory industry with government and other organizations.
  • Build working relationships with membership to establish credibility within the laboratory industry.
  • Work with Government Affairs, Lab Operations and other areas of the company to coordinate the company’s position with government initiatives and standards development.
  • Serve as an internal consultant to all levels within Quest Diagnostics to guide development best practices consistent with changes being made or proposed by Standards Development Organizations and government Health Information Technology initiatives, and are likely to impact the laboratory industry.
  • Proactively identify short/long-term product and process improvements, and bring forward innovative ideas and opportunities.
  • Promote an environment that encourages collaboration, initiative, continuous improvement, learning, and the generation of innovative ideas and solutions.

Required Qualifications and Experience

  • A Bachelor’s Degree in Information Technology, Computer Science, Business Administration, or other related field is required. An MPH or MBA is preferred.
  • PMP certification is strongly preferred. Project management skills (track, review, and synthesize regulations for internal consumption and action) are essential.
  • 8+ years of experience with Standards Development Organizations and Government Health Information Technology initiatives, health industry associations, or development experience with Standards Organizations in HIT/related fields.
  • Experience with and a demonstrable track record of success in managing executive relationships, and aligning C-Suite leaders for public comment.
  • Experience with LIS and healthcare interoperability is essential, as is expertise in healthcare IT standards development.
  • The ability to travel up to 25% is required.

Required Competencies

  • Proven ability to create lasting relationships with internal and external stakeholders.
  • Decisive and action-oriented, yet collaborative.
  • Ability to thrive in a fast-paced culture, and continuously improve to find creative solutions.
  • Impeccable integrity and high ethical standards.
  • Demonstrated ability to present and build consensus across all levels of an organization.
  • Advanced knowledge of leadership concepts, practices, and techniques.
  • Project management skills.
  • Exceptional verbal and written communication/presentation, negotiation, and interpersonal skills.

Bachelor’s Degree(Required)
Master’s Degree

PMI Project Management Professional (PMP)